Facebook

marialionza

Anyone having issues with the Fb account? Tried to open mine and I have :

"We removed the post below because it doesn't follow the Facebook Community Standards:"

It's a comment in Spanish I made about my little nephew and his ability on the skate...my own family and fb removes it I cannot enter it and there is no way I can find to get in touch...
For the savvy ones: do you think I have been hacked? Can get around in any way ...tried all the "help" but I can't send it because it keeps saying that there is info missing :mad::mad::mad:
I live by Facebook, I will have to call home to tell my people...:mad::mad::mad:
HELP!

JessicAhh

Was there a photo with it at all? Sometimes photos of kids get reported...

Have they banned you then as well as removing the post? I would have thought you'd have been told if that was the case...

Maybe ask someone who is friends with you on there what they can see on your FB account now?

marialionza

Yes, there was a photo but I'm always praising his photos. That's why I don't understand. At the moment it is dawn back home... and Sunday, so I'll wait a little bit to see if I can get in touch with the mother, my niece.
But your comment helps because it means it's only me and not an issue with Facebook. Thanks.

marialionza

Does anyone know how to get in touch with Facebook Customer Services, I'm going in circles.

marialionza

Maybe if anyone has an email for customer services it would be of help. Thanks in advance.

BlueBella

Sorry to hear you cannot login to you FB account. Unfortunately I have never heard of any one who has been able to email or talk to FB direct. But if someone replies to this with an email I will be noting it down for future use!

The one thing I hate most about Facebook is the fact that they can just ban people or lock you out of your account with no warning and no way of trying to compromise with them. I cannot see why they cannot just message people with a warning, eg can you please remove 'this certain' post as it is against 'this policy' or you are liking and sharing too much and it is seen to be spamming so please slow down or we will ban you for 'x amount of days'. But no - they just ban you and that's that!

marialionza

BlueBella wrote: »

Sorry to hear you cannot login to you FB account. Unfortunately I have never heard of any one who has been able to email or talk to FB direct. But if someone replies to this with an email I will be noting it down for future use!

The one thing I hate most about Facebook is the fact that they can just ban people or lock you out of your account with no warning and no way of trying to compromise with them. I cannot see why they cannot just message people with a warning, eg can you please remove 'this certain' post as it is against 'this policy' or you are liking and sharing too much and it is seen to be spamming so please slow down or we will ban you for 'x amount of days'. But no - they just ban you and that's that!

The thing is ..it was just a comment on my nephew's skating ...nothing to be ashamed of ...I don't understand what happened. I spoke to his mother and she doesn't know anything about it either... We are thinking is someone else's doing, which would not surprise me AT ALL!.

BlueBella

Have you checked with your friends on Facebook - can they view your account, can they see any suspicious posts posted in the last 24 hours, have they received any strange messages from you? If you think your account has been hacked then this might help (found it in the help section on Facebook):

I think my friend’s account was hacked and taken over by someone else.

If your friend can't get into their account because it was taken over by someone else, please tell them to go to the Hacked Accounts section of the Help Center to get immediate help.

Please keep in mind that we can't release information about an account to anyone but the account holder.

marialionza

Thank you BlueBella...I was only worried about my family...I will have to check more carefully. I think I'll create another post about it. Thanks again.