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Nat West Self-service
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purplemum
Posts: 3 Newbie
The fixed rate on part of my mortgage is coming to an end. I've called Natwest and they have sent me a link by email to execute it myself online without the need for another of those 3 hour phone calls, but it keeps telling me my mortgage account number is incorrect and blocks my access. I've spoken with Nat Wset and they have confirmed I'm using the correct 8 digit number. Any suggestions?
Cheers
Cheers
0
Comments
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Yes, they are idiots, and so are their IT people.I am a Mortgage Broker
You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
Have you checked that the link they sent is correct? When I changed my deal online with them I went via https://www.natwest.com/newdeal
and this worked great for me.0 -
cheers. I'll give it a go..:)0
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