We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Nat West Self-service
purplemum
Posts: 3 Newbie
The fixed rate on part of my mortgage is coming to an end. I've called Natwest and they have sent me a link by email to execute it myself online without the need for another of those 3 hour phone calls, but it keeps telling me my mortgage account number is incorrect and blocks my access. I've spoken with Nat Wset and they have confirmed I'm using the correct 8 digit number. Any suggestions?
Cheers
Cheers
0
Comments
-
Yes, they are idiots, and so are their IT people.I am a Mortgage Broker
You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0 -
Have you checked that the link they sent is correct? When I changed my deal online with them I went via https://www.natwest.com/newdeal
and this worked great for me.0 -
cheers. I'll give it a go..:)0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards