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Sainsburys - Spend £X voucher honoured if items out of stock?

Beckyy
Posts: 2,833 Forumite


I have a decent voucher for Sainsburys grocery delivery when spending £60.
If I ordered £60 of items, but some were out of stock so it came to less, would they still honour it?
It's a smaller store, and quite a drive away so I can't always be sure what's in stock or not, and there are things available online which I'm quite certain they don't stock there.
If I ordered £60 of items, but some were out of stock so it came to less, would they still honour it?
It's a smaller store, and quite a drive away so I can't always be sure what's in stock or not, and there are things available online which I'm quite certain they don't stock there.
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Comments
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Be careful with Sainsburys as they do not price match there subs unlike Tesco and Asda.
They should honour it if you send back the subs and your order comes to less than £60.
I had one a while ago that they had sent me and I sent back the more expensive subs which made my order less than the minimum spend but as the money had already been taken they honoured the voucher.
It could of been my lucky day though so dont quote me on it !
If they do reverse it, I would call up and say that it wasnt your fault that the subs were unacceptable and that your original order was £60+I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.0 -
Yes they will. We used the same voucher to spend just over £60.
A few items were out of stock and no subs offered. Sainsbury's still honoured the voucher.0 -
Thank you. I would likely ask for no subs (assuming this is an option, never usually order online), so hopefully they would honour it if anything was out of stock.
Will let you know if I do use it.0
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