Sainsburys - Spend £X voucher honoured if items out of stock?

I have a decent voucher for Sainsburys grocery delivery when spending £60.


If I ordered £60 of items, but some were out of stock so it came to less, would they still honour it?


It's a smaller store, and quite a drive away so I can't always be sure what's in stock or not, and there are things available online which I'm quite certain they don't stock there.

Comments

  • sarah1972
    sarah1972 Posts: 19,388 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Be careful with Sainsburys as they do not price match there subs unlike Tesco and Asda.

    They should honour it if you send back the subs and your order comes to less than £60.

    I had one a while ago that they had sent me and I sent back the more expensive subs which made my order less than the minimum spend but as the money had already been taken they honoured the voucher.

    It could of been my lucky day though so dont quote me on it !

    If they do reverse it, I would call up and say that it wasnt your fault that the subs were unacceptable and that your original order was £60+
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  • Gleeful
    Gleeful Posts: 1,979 Forumite
    Yes they will. We used the same voucher to spend just over £60.

    A few items were out of stock and no subs offered. Sainsbury's still honoured the voucher.
  • Beckyy
    Beckyy Posts: 2,833 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thank you. I would likely ask for no subs (assuming this is an option, never usually order online), so hopefully they would honour it if anything was out of stock.


    Will let you know if I do use it.
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