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Computer won't shut down........

melbury
Posts: 13,251 Forumite



in Techie Stuff
Three nights ago when I went to shut down, the Microsoft message about automatic installing of updates appeared saying that as usual it would shut down when finished, but computer was still on in the morning and appeared to be still trying to install the updates. Switched it off manually, but the same thing has happened for the past two nights. When I go to shut down I get the same message each time about installing those same updates etc etc and computer does not shut down. It's like it has got jammed or something. I went to the Microsoft site to see what updates I had recently received and it says that these last three were installed successfully.
Has anybody got any ideas on what I can do to get my computer to shut down on its own again and get rid of this installation message that seems to be stuck there?
Any advice greatly appreciated.
Many thanks
Has anybody got any ideas on what I can do to get my computer to shut down on its own again and get rid of this installation message that seems to be stuck there?
Any advice greatly appreciated.
Many thanks
Stopped smoking 27/12/2007, but could start again at any time :eek:
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Comments
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you can remove the updates from Add/remove programs
or use System restore to go back to before the updates and try again
"All Programs" then "accessories" then "system tools" and restore is thereEx forum ambassador
Long term forum member0 -
If you tell me what the updates are it might help a bit cause i had a problem like this before when i had automatic updates ON0
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I found the latest updates took an age to install, left the PC on at work - by the time I came in the following morning it had shutdown...0
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you can remove the updates from Add/remove programs
or use System restore to go back to before the updates and try again
"All Programs" then "accessories" then "system tools" and restore is there
No on the Microsoft site it says that these updates cannot be removed!Stopped smoking 27/12/2007, but could start again at any time :eek:0 -
If you tell me what the updates are it might help a bit cause i had a problem like this before when i had automatic updates ON
Have just checked on Microsoft site and last one was Definition Update for Windows Defender KB915597 (Definition 1.20.2737.3). It still says on my history list that all recent updates have been installed successfully!
Just tried shutting down again and the same thing happened, it just keeps saying it is installing update 1 of 3 and don't shut down, it will switch off automatically.
Only way I can shut computer down is to keep my finger on the button until it goes off, bit worried that this might not be a good thing to do!Stopped smoking 27/12/2007, but could start again at any time :eek:0 -
you can remove the updates from Add/remove programs
or use System restore to go back to before the updates and try again
"All Programs" then "accessories" then "system tools" and restore is there
Microsoft site says that these updates cannot be removed once installed, so don't think that is an option. Plus the fact that I can't find the updates in programs!!Stopped smoking 27/12/2007, but could start again at any time :eek:0 -
try the system restore option to go back to before the updatesEx forum ambassador
Long term forum member0 -
melbury go to Start, Programs, Accessories, System Tools, Systen Restore.
You will see a calender with various restore dates highlighted. Choose one before you did the updates.
Hope you understand
John0
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