UKPC keep issuing Parking Charge when not applicable

mike.green.86

Hello All,


First of all, like to say my thanks again for helping out members like myself to understand this parking charge cat and mouse game, and how to beat them at the PPCs own game. Bravo!


Recently, UKPC has been annoyingly putting Parking Charge notices on my vehicle, where they have no authority to do so. I had successfully appealed to them the first time, and got an 'apology letter' back from them, but now its getting out of hand. Two days in a row UKPC's minions have put parking charge notices on my windscreen. I am furious that they haven't listened to what I said the first time.


Now I would like some advice. Should I still wait for the Letter to keeper to arrive in post before I appeal back to them, and demand a POPLA code for each appeal separately?


Or shall I appeal now, before the letter has arrived, (as a keeper, ofcourse!) and complain to the landowner of their behavior?


Advice appreciated.


Thanks very much,


Mike

gertysingh

I would wait for letter to keeper and in the mean time, I would complain to the landowner and ask them to sort out the affair as it is causing you undue stress and sleepless nights.

Hot_Bring

First option. Keep taking it to POPLA and it will cost them £32 a pop. They'll soon get the hint !

Keep a note of your successful POPLA references and quote them in the next POPLA appeal. It will help UKPC understand they are wasting their own money.

Umkomaas

Is this on a free (or P&D) retail park, or is it for parking in your own space at your home address?

mike.green.86

Hot_Bring wrote: »

First option. Keep taking it to POPLA and it will cost them £32 a pop. They'll soon get the hint !

Keep a note of your successful POPLA references and quote them in the next POPLA appeal. It will help UKPC understand they are wasting their own money.

I only appealed the first UKPC letter, and they redacted the charge i.e. didn't even get to the POPLA stage, because they knew they can't enforce their claim. I would love to be able to get them to issue POPLA code, but its a pain because I have got to wait for their "letter to keeper" to arrive before I can do so...

mike.green.86

gertysingh wrote: »

I would wait for letter to keeper and in the mean time, I would complain to the landowner and ask them to sort out the affair as it is causing you undue stress and sleepless nights.

So should I inform UKPC that I will be doing that prior to complaining to the landowner?

mike.green.86

Umkomaas wrote: »

Is this on a free (or P&D) retail park, or is it for parking in your own space at your home address?

Basically there are two apartment blocks (I will call them Block A and Block with their own allocated parking and managed by different PPCs. There is a small unknown PPC that (mis)manages Block A (where I live) and UKPC (mis)manages Block B.


UKPC claims that I have parked at the premises of the Block B, even though its very clear that the area where I parked doesn't belong to Block B, It belongs to Block A.


I included that reason as well the template letter from the NEWBIES section, and I got 'an apology letter' saying that 'even though UKPC believes that the charge was issued correctly, they have cancelled the charge out of goodwill' . Although, I did ask them to prove that the area that I was parked in was part of Block B.


What's frustrating is, that now even that's happened, they have issued a couple of tickets again, for the same reason. I know I can wait to get the letters in the post, but what happens if I appeal sooner based on windscreen tickets? Do I lose any rights? Its just unnecessary trouble that I need to contend with and would like to get this to stop and I am seriously thinking of prosecuting them.

bazster

Certainly you can send a challenge now, just say that you are challenging as the registered keeper having been passed the Notice to Driver.

But waiting for the NtK gives you the minor satisfaction of knowing they had to pay DVLA £2.50 again for your details.

You can't prosecute them, you are not the police and this is not a criminal matter! You could threaten to sue them for trespass to your property. You could also identify the managing agents for block B and threaten to sue them for their agent's trespass to your property.

Dee140157

I would be tempted to bill the managing agents for your time on each occasion you receive an unwarranted PPC. It would be interesting to see their reaction. You could send them an invoice inviting them to pay you £90 each time you get a PCN...or you could at least warn them that this is what you are going to do.

Coupon-mad

Have a read of the complaint to UKPC and managing agent I wrote in post #30 here on tospig's thread:

https://forums.moneysavingexpert.com/discussion/4777418

A version of that should work in the end - especially once you've won a POPLA appeal so can use that as proof the charges are unreasonable & unrecoverable = unwarranted harassment like in the Roger Davey case.

mike.green.86

bazster, I agree, I can't prosecute them, what I meant to say was 'to sue them' as you rightly pointed out. Thanks for pointing out that the windscreen ticket is a 'Notice to Driver'. Will look into appealing to that directly.


Dee140157, my thoughts exactly. I plan to use Coupon-mad's template letter to do so.

Coupon-mad, Thanks very much for pointing out the letter you wrote in that post, I had a read through and it covers exactly what I need to send to UKPC and the managing agents. I will use that template, thanks very much. Also read Roger Davey's case on consumer action group forum : http://www.consumeractiongroup.co.uk/forum/showthread.php?377246-UKPC-liable-for-trespass-**SUCCESS**

Very tempted to take them to court myself, but will wait for a successful POPLA appeal. So far, I have been able to get the parking charge cancelled just by appealing to them directly, which shows that they already know that the claim is unenforceable.