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Debt from Llyds CC --> SOLD TO Westcot --> SOLD TO Robinson way ??

If there was CC Debt with a card, not paid for many months.

Letters came from the creditors, then it got passed on from the CC Company to Westcott, debt collection agency, whom purchased the debt I presume?

Westcott asked for arrangements to pay this money back, etc.

something was paid back to them, as a token payment... then another 5+ months went on..

after this time then a letter comes for the same debt, but from a debt collection agency called Robinson Way to say, owe them this money, for arrangements to pay them.

Letters from Westcott have stopped

and a long term payment arrangement with Westcott was NOT made.


Does that mean, Westcott has sold this debt on to Robinson Way ?

and the debit is no longer the responsibility of Westcott? - so westcott is owed nothing ?

and future association with westcott is no longer needed, but now with Robinson way ?

Comments

  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    You need to check the letters to see who owns the debt. If it talks about 'our client' then likely Lloyds still own it.

    Westcot quite often collect for the banks once their internal team has failed to collect.

    If Robinson Way are writing to you, that's who you deal with. If in any doubt, write and ask if they own the debt and if not who does.
    :beer:
  • Lensman_2
    Lensman_2 Posts: 1,506 Forumite
    Part of the Furniture Combo Breaker
    If the ownership of the debt has changed, you should have had a letter called a Notice of Assignment. Back when Westcott started chasing it and now Robinson Way.

    If this debt is still on your credit file, the company reporting this account will be the owner. (It can take a couple of months for that info to catch up though).
  • Galeeno
    Galeeno Posts: 295 Forumite
    When the Debt management company, doing the debt management plan ....(Step change or Payplan) and doing the income expenditure with them,

    and them they negotiate with these creditors, by possibly sending them the income/expenditure form (if they request).

    then will they negotiate with (and send the inc/exp form) to:

    -Robinson way? or Westcott?
    or the credit card company who had the debt originally ?
  • fatbelly
    fatbelly Posts: 23,825 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    They'll work with whoever has responsibility to collect on it, so Robinson Way.

    What may have happened is that Lloyds put it out to Wescot for a bit, recalled it, then sent it back out to Robinson Way. I would expect RW to refer to Lloyds as their client and for Lloyds to be reporting to the CRAs.

    But it is worth checking your credit report as I have seen occasions where two organisations are reporting (and reporting a default) on the same debt, which is clearly unfair.
  • This is not unusual. I have 2 debts with lloyds and when I first defaulted they changed the collection companies 7 times even though I had made an agreement to pay a nominal payment. I was very confused and in the end couldn't work out who I was supposed to pay so I wrote a complaint to the banking ombudsman and they told lloyds to stick to one company.
  • marybakers
    marybakers Posts: 36 Forumite
    Part of the Furniture Combo Breaker
    edited 1 August 2014 at 11:12AM
    check this out,as we havent been able to agree a suitable repayment plan we,ve transferred your lloyds bank plc credit card to a debt collection agency,westcott credit services ltd.We,ve instructed westcott credit services ltd. to arrange collection of the outstanding balance.person on benefits so how can they pay it.

    Please contact westcott asap to arrange to pay back the outstanding balance,which is very high.What do i do now,help is much appreciated.
  • fatbelly
    fatbelly Posts: 23,825 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    marybakers wrote: »
    check this out,as we havent been able to agree a suitable repayment plan we,ve transferred your lloyds bank plc credit card to a debt collection agency,westcott credit services ltd.We,ve instructed westcott credit services ltd. to arrange collection of the outstanding balance.person on benefits so how can they pay it.

    Please contact westcott asap to arrange to pay back the outstanding balance,which is very high.What do i do now,help is much appreciated.

    Do you want to start your own thread and maybe give us some more details? We can then run through the options.
  • that would be good as all help would be much appreciated.

    Not sure where to start tho.
  • Puzzcat
    Puzzcat Posts: 4,200 Forumite
    marybakers wrote: »
    that would be good as all help would be much appreciated.

    Not sure where to start tho.

    Click on debt free wannabe, then left hand side new thread.
    Christmas 2020 £109
    I love my dmp started in Nov 13 with SC. Self Managed 2016 57% done
    £60062/25384.84 - 13222.60k UE

    MY DIARY
    http://forums.moneysavingexpert.com/showthread.php?t=4768685
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