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U-ncle B-uck

Had the unfortunate experience of having to deal with this company's collection department this week.

Patronised. Told I was lying. Far from compassionate despite a reasonable offer of repayment to clear my debts.

I wouldn't treat a dog the way I was treated but I suppose I'm big and ugly enough to stand my ground.

I fear for anyone else they use their disgusting money collecting techniques on.

Anyone else with horror stories?

Comments

  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    I assume you mean these clowns: http://www.unclebuck.co.uk/
  • Yes.

    Title was to prevent them searching their own name.
  • See if they have a trade association, raise a formal complaint
    Kill them with Kindness! ;) then sell your story!
  • runforlife
    runforlife Posts: 445 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    Blimey! From their FAQs:
    By inputting your details we are able to view up to 90 days of bank account history. This helps us make our lending decisions, assessing whether and if so what amount of credit is affordable and sustainable for you. As a responsible lender, we work with credit reference agencies to review your creditworthiness. As part of that process it is important for us to verify your incomings and outgoings. Ultimately, this will help us ensure that you do not fall in difficulties in making the repayments due under a loan or incurring further costs and charges. We are only permitted a read-only access to your current account, so will only ever be able to view the recent transactions on your account – nothing more. Your bank details are encrypted in transit and stored securely by our credit reference agency and its services providers. We do not have the ability to change any of your banking details, set up standing orders/direct debits or to manage your account in any other way. All data is securely handled in accordance with data protection laws and our privacy policy.
  • jaydeeuk1
    jaydeeuk1 Posts: 7,714 Forumite
    Debt-free and Proud!
    runforlife wrote: »
    Blimey! From their FAQs:

    Seems fair enough to me, if I was going to loan a stranger £500 I'd want to check if they could afford to pay it back.
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