Advice appreciated....

topsy73

Just received my lulu Guinness handbag...super quick within 2 days of being informed however...as hideous as it is...it does not look brand new and has scuffs and scratches on it...best way to describe it is as all clutch bag in the shape of a set of lips in red. It is plastic and the scuffs are visible in the light...any advice?

andrew71

topsy73 wrote: »

Just received my lulu Guinness handbag...super quick within 2 days of being informed however...as hideous as it is...it does not look brand new and has scuffs and scratches on it...best way to describe it is as all clutch bag in the shape of a set of lips in red. It is plastic and the scuffs are visible in the light...any advice?

Hi is it this one? http://www.luluguinness.com/clutches/lips-clutches/red-perspex-lips-clutch?gclid=CPn_8M3Tvb8CFSbKtAodIUoAXg

hannonle

have you tried contacting the prize giver to see what they say about it? I'd say that was the first move.

ps - yes, it's horrid! but maybe you can sell it even if it is a bit scuffed?

topsy73

andrew71 wrote: »

Hi is it this one? http://www.luluguinness.com/clutches/lips-clutches/red-perspex-lips-clutch?gclid=CPn_8M3Tvb8CFSbKtAodIUoAXg

Yes Andrew....looks better in their pic tho lol....

topsy73

hannonle wrote: »

have you tried contacting the prize giver to see what they say about it? I'd say that was the first move.

ps - yes, it's horrid! but maybe you can sell it even if it is a bit scuffed?

That's the idea hannonle...then buy myself a bag I might like to be seen out on the town with lol...my husband likened it to a sandwich box x

hertzyabazas

This might get rid of the scuffs!



Sorry, I'll get my coat!

lilias

This was one of their customer reviews for the lip clutch

"Received my red lips clutch bag and it was imperfect. Great customer service. Sent it back and received a new one promptly and even got a stalk of rock too. First class."

Maybe they sent you that one

sax11

black bin sack

or flog the hideous tat on ebay, some mug will want it

Defoe

Sometimes find your comments a bit strong Sax but this made me laugh out loud....:rotfl:

janE1956

won one before Christmas sold in days lady at bank really pleased as extra pressie for daughter got £150 came in handy at that tine of year:j:j

topsy73

Loving the comments lol....living in the real world just can't see how they justify an RRP of £245...will send a thanks but email...and see what happens...