Motorcycle finance problems!

Phaelok12

Hi everyone,

I'm new here and hoping you might be able to give me some advice...

I've recently taken out a hire purchase agreement on a motorcycle using black horse finance. I've been having problems with the motorcycle and the dealership did notify me of an error with the fuel injection on the motorcycle prior to taking the agreement.

I had been informed that the motorcycle would be taken to the appropriate dealership (the dealer I bought from was not a Kawasaki dealer) and checked over and fixed prior to handing the keys over to me.

Unfortunately today, it would seem that when riding the error came back and the bike couldn't be run again, it had completely stopped working, necessitating the dealer to come and collect me in their van and take the bike back in while they have lended me a god awful Harley Davidson loaner machine. That would then mean the 'historic' error code they had 'fixed' is now a current fault, the problem hasn't gone away.

My question is this: what are my rights to getting out of the agreement?

Due to a discrepency my cooling off period has only started today, due to the finance company placing a delay while security questions were asked of me, which was sorted today so the agreement was set up and in place.

Ultimately, I don't want to end up out of pocket with Black Horse and pay thousands on an agreement because the dealership had sold me a duff motorcycle.

Now before deciding I will be doing a bit of checking, they had told me it had gone to Bristol Kawasaki, so I will be checking with them if it had gone there at all, and if it had what work had been done - was it a rectification or just a clear error code and they'd hope it wouldnt happen in the warranty period?

Frankly I'm so annoyed I'm tempted to hand the bike and keys over and tell them to take the bike back, I no longer want it. But having said that, would Black Horse reasonably expect me to have to pay for the credit, despite being sold a motorcycle that isn't fit for purpose? Surely if I hand the bike back over to the dealership they should be responsible for the cost of reimbursing Black Horse?

My problem is that it's unreasonable for them to expect me to keep a motorcycle for four years (bearing in mind they are only providing me with a 3 month warranty) if it isn't even working right after having it for 4 days!!!

Help please?

poppasmurf_bewdley

You have to give the dealer a chance to rectify the problem before talking about handing back the keys.

And inform Black Horse of the problem with the bike. They could add pressure on the dealer to sort the problem out.

MEM62

What model is the machine? What is the year and mileage? Also, does it have a full service history?

As already stated you should give the dealer the opportunity to rectify the problem. (And some issues are not resolved at the first attempt)

Even if you are within the cancellation window for the finance agreement, if you cancel it the dealer will come and ask you for an alternative payment method. Finance or not, you have purchased the bike and will have to pay for it one way or another at this stage. If, later on, it is established that the machine is not fit for purposed under the SoGA then you can look to return it and have your money refunded. However, at the moment the machine has a fault that the dealer is working to rectify so you are not yet in a position to reject it.

Stick with it for now and see if the fault can be fixed.

burlington6

Sounds like buyers remorse

Phaelok12

burlington6 wrote: »

Sounds like buyers remorse

It is if the motorcycle you've been sold is faulty.