Please advise - Private Parking Charge Action needed

ManinaVan_2

I have read the advice on the forum about how to appeal a parking charge. Please could someone with more experience advise me to reassure that I am not about to bark up the wrong tree!

Thank you all those who have posted the advice - very helpful!!

My situation, parking charge issued by Sussex Security Solutions Ltd t/a Parking Enforcement. This was for a leased van that we use. The van is leased from Arval.

From the advice I have done the following:
Contacted Arval as the registered keepers of the van. They have said they are willing to pass any docs they receive to us, provided I fill in a Transfer of Liability form. There is a £25 + VAT charge for each occassion!

I don't really want to do this as I think that is wrong to pay that each time for what amounts to a hopeful invoice.

So I am thinking contact Arval again and explain reasons for not paying that and ask that they still pass onto us.

Provided they do that - hopeful - then I wait until we receive the Notice to Keeper or similar from Sussex Security. I then follow the process as explained in the forum posts.

Also, nearly forgot, in the meantime I go through Sussex Security online form to say we are appealing the charge. Sussex Security insist that I use an online form. It gives the option of stating whether I am driver or keeper. I was going to tick driver. However they also ask for name and address. I could put our work address. Would I not be admitting some liability if I give my name as the driver?

Reassurance and advice about my course of action would be greatly appreciated. Many thanks.

Umkomaas

Was this a windscreen ticket? If so, you need to act fast and write to Sussex to inform them that you are the 'Keeper' (not Registered Keeper) of the vehicle and send in the template appeal in the NEWBIES sticky.

This will head them off from requesting Keeper details from DVLA and thereby cutting Arval out of the equation (and saving you n x £25).

Sussex are now an IPC AOS member so need to be treated slightly differently to most BPA members and we will need to see photos of their signs at the parking event location and also of all the paperwork you have received and may receive in future.

You are the 'Keeper' of the vehicle and you need to provide an address for service - that doesn't need to be your home address, but whichever you use, you do need to be pretty sure you will be passed anything to do with this PCN, or you could find yourself in a default situation with a CCJ against you - a long way off, may never happen, but just be aware.

Please confirm just where you are at the moment with dates and documents already in your possession.

The_Slithy_Tove

If you got a windscreen ticket (Notice to Driver), then, in this case, you should appeal directly to that with your name and address as driver. This will bypass Arval entirely, and Sussex Security Solns will not contact them at all.

If you check out the bottom of post #1 in the NEWBIESW sticky, it sets it out for you there.




EDIT: CORRECTION - As Unmkomaas said, you appeal as the "Keeper", not as driver. Keeper is not the same as registered keeper, and still puts the onus on them to conform to POFA to invoke keeper liability.

ColliesCarer

I would suggest you also check your lease agreement with Arval.

Parking Charge Notices i.e. tickets from private parking companies are NOT Penalty Charge Notices but Arval seem to be confused by this.

They shouldn't be - they have been made aware of the distinction by posters here and the trade body they are a member of, the BVRLA, who have an agreement in place with the BPA regarding the handling of Private Parking Charge Notices. Although your PPC are IPC members the same procedures should apply.

http://www.bvrla.co.uk/news/new-agreement-private-parking-notices

Also have a read of this thread by another poster where Arval actually paid the parking charge and then tried to charge the OP the cost of the ticket plus an admin fee.

https://forums.moneysavingexpert.com/discussion/4917589

Coupon-mad

Agreed, tick 'keeper' not 'driver'. And read the NEWBIES thread about how to win the appeal.

ManinaVan_2

Thank you all for replying to my post.

One query over Sussex Security/Parking Enforcement's online form. It states "Please Confirm...I am the registered (And then below) Tick all that Apply - Keeper (or below) Driver."
Form can be found on Parking Enforcement website in Appeals section, I couldn't post the link as a new user.

Silly question, by ticking Keeper given the way it is worded i.e. implies by ticking I am the "registered keeper" am I setting myself up for problems later?

Please advise! Thank you...

Coupon-mad

Nope, it's fine, just don't tick 'driver'! You are the keeper which is not necessarily the registered keeper.

ManinaVan_2

Great thanks:j