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Buchanan Clark & Wells two different balance amounts
RR_summers
Posts: 29 Forumite
Hi everyone.
I have a letter for £76.73.
I am in a position to pay this off in 2 parts. One this month and one next month.
I've just been online to set up a payment plan but on the account online it is showing that I owe £90.23.
Do they add charges on? I have only just got the letter today (letter dated 27th June).
Thank you.
I have a letter for £76.73.
I am in a position to pay this off in 2 parts. One this month and one next month.
I've just been online to set up a payment plan but on the account online it is showing that I owe £90.23.
Do they add charges on? I have only just got the letter today (letter dated 27th June).
Thank you.
0
Comments
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RR_summers wrote: »Hi everyone.
I have a letter for £76.73.
I am in a position to pay this off in 2 parts. One this month and one next month.
I've just been online to set up a payment plan but on the account online it is showing that I owe £90.23.
Do they add charges on? I have only just got the letter today (letter dated 27th June).
Thank you.
Is the debt yours ? Have you asked for any proof ?
DCA`s don't normally add charges, and if they did, you certainly should not pay them.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
sourcrates wrote: »Is the debt yours ? Have you asked for any proof ?
DCA`s don't normally add charges, and if they did, you certainly should not pay them.
It is mine yes. Its for the remainder of my phone contract. I have recently gone back into full time work but they can't reinstate the account so its gone to debt collection.0 -
Hi,
I have a similar thing with BC&W, the £76 quid will be for the line rental, the other £14 is BC&W charges as they are collecting on behalf of your phone provider...
Try giving them a call for a settlement figure, if it's anything like mine then they'll offer a 25% reduction on the combined total anyway
just ask for it in writing with the usual F&F bumpf 
MB0
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