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M&S Loans

RHD
RHD Posts: 6 Forumite
Just applied for an M & S loan by phone and am slightly regretting it.
It has been a long while since I applied for a loan and things have changed.

What annoys me is that they offer an interest rate of FROM 4.2% but then only tell you what the ACTUAL rate will be AFTER you apply for it and they trample all over your credit record. Is this standard these days?

They couldn't even give me a maximum figure that it might go up too.
I wish I hadn't done it now but I thought M & S must be reputable.
At least I have 14 days to cancel once the paperwork comes through if the interest rate is ridiculous, but it's very annoying.

Comments

  • chesky
    chesky Posts: 1,341 Forumite
    Eighth Anniversary 1,000 Posts
    Why didn't you try your own bank first?
  • Caz3121
    Caz3121 Posts: 15,903 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    they cannot assess how risky you are until they do a credit check. I am not aware of any mainstream lender than would commit to an amount and interest rate without checking you out

    As a ballpark you can use total debt to income ratio of 50%, so if you earn £20k, currently have £4k of debt you may be able to get a loan of £6k
  • garfield1983
    garfield1983 Posts: 48 Forumite
    'M&S Bank is a trading name of Marks & Spencer Financial Services plc which is a wholly owned subsidiary of HSBC Bank plc'

    Our two loans are with M&S, with competitive rates (5.6% and 6.5%).

    When I applied I have to say I wasn't greeted with the same customer service as I normally get from M&S which was disappointing as they didn't respond quickly to my need for the money - well that was until they sent over the loan to me because they sent over 2 lots by mistake - they were soon on the phone then!

    That said I have had no problems since when ringing for balance information and to change my address and bank details.

    I recall Sainsburys did the same with me when I was looking to take out my first loan, they were offering a very low interest rate, it was only when they had done all the checks that they came back with an interest rate higher than the 'special rate'.

    Good luck with your loan application :) x
    Starting Debt: £51,657.46 :eek: Current Debt £31,297.83 (39.41% paid off)
    L1(6.5%):13,345.20/5,115.66, L2(5.6%):15,955.80/11,434.99, L3(0%):1,800/1,700, L4(0%):5,000/5,000, CC(0%):4,800/800, Sofas(0%):2,417.50/1,068.22, SL:c.£108pm
    Paid off :j: SB: £1,188.00, CC(0%): 1,121.94
    Loose Change Pot £101.12 Nectar Points £89.01 Savings £1,900
  • RHD
    RHD Posts: 6 Forumite
    chesky wrote: »
    Why didn't you try your own bank first?

    Because their rates are much higher
  • RHD
    RHD Posts: 6 Forumite
    Caz3121 wrote: »
    they cannot assess how risky you are until they do a credit check. I am not aware of any mainstream lender than would commit to an amount and interest rate without checking you out

    As a ballpark you can use total debt to income ratio of 50%, so if you earn £20k, currently have £4k of debt you may be able to get a loan of £6k

    I don't mind the credit check of course they have to do that, I just remember the days when the rate advertised was the rate you got, not this apply first and find out afterwards thing which is new to me and I don't think really reasonable.
  • RHD
    RHD Posts: 6 Forumite
    I actually only need the loan for a short while so I'm not sure this is the best way anyway.
  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    RHD wrote: »
    I don't mind the credit check of course they have to do that, I just remember the days when the rate advertised was the rate you got, not this apply first and find out afterwards thing which is new to me and I don't think really reasonable.

    It's more reasonable than flatly refusing anyone too risky for the headline rate.

    At least you can now (hopefully) get an offer without having to apply again.
  • SnowTiger
    SnowTiger Posts: 4,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    RHD wrote: »
    I don't mind the credit check of course they have to do that, I just remember the days when the rate advertised was the rate you got, not this apply first and find out afterwards thing which is new to me and I don't think really reasonable.

    Okay. Look at it this way: you've been rejected for the loan you applied for at the APR your wanted, but M&S have offered you an alternative with a higher APR. :)
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    RHD wrote: »
    I just remember the days when the rate advertised was the rate you got, not this apply first and find out afterwards thing which is new to me and I don't think really reasonable.
    It's perfectly reasonable. In the days when "the advertised rate was the rate you got", you still had to be approved for the loan to be granted at that rate.
    Nowadays, lending institutions just use more sophisticated means of determining whether the potential borrower is likely to be be able to repay the debt.
    It's more reasonable than flatly refusing anyone too risky for the headline rate.
    Exactly.
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