Beware Buy 3 for 2 deals at Co-op

GoldenShadow

alanq wrote: »

I ordered a Meal Deal from Tesco. Four items for £10. One item was out of stock and they substituted one not in the bundle (worth 50p less than what I had ordered). Because, through no fault of my own, I had not bought the required bundle, I was billed for the cost of the individual items which came to over £18 so I returned them all. If they had honoured the £10 price I would have accepted the substitution. By implementing a daft policy Tesco had the admin of returning the items to stock and refunding me. It also lost a lot of my goodwill.

Just ring them up and they will refund you the extra £8 immediately. This happened to me and I got a £6.80 something refund over the phone within 10 mins of my order arriving and my noticing the error (OH accepted without thinking to check).

In about 20 orders that's the only time I've had to ring them up, so I didn't mind doing it.