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Debt Collectors chasing my daughter

I'm not sure if I'm posting this in the correct place. I tried to post in the CAB forum but was unable. Any help would be appreciated.

Several weeks ago I started receiving mail for my daughter who no longer lives at this address. The mail is from EOS Debt Collection for their client EDF. They say EDF are chasing her for a debt incurred at an address where she lived when she was at university.

EDF have never contacted her to say that she has a debt.
She has never signed any contract with EDF (her room-mate dealt with all of the bills and they were all in the room-mates name and the bills were settled when they moved out)

EOS are threatening to put in a bad credit rating for a debt that she does not have.

Can EDF chase my daughter for any debt imaginary or not when her name wasn’t on the contract?
Can EOS ruin my daughter’s credit rating for an imaginary debt?
What would you recommend would be her course of action?
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Comments

  • The_Boss
    The_Boss Posts: 5,879 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    How long ago was the alleged debt?
    Depending on your response, asking them to send a "proove it" letter may help your daughter.
    You can tell them to bog off, but then they can adversely mark her credit file (note that she doesn't have a credit rating or score).
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    EDF have never contacted her to say that she has a debt.

    How can you be sure that they haven't tried prior to passing the debt over to a DCA.

    Has your daughter requested proof of the debt?
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    My first question would be how did EDF obtain your daughter's name and address? Any ideas?
  • The_Boss
    The_Boss Posts: 5,879 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    GingerBob wrote: »
    My first question would be how did EDF obtain your daughter's name and address? Any ideas?

    Surely from having accounts with linked addresses.
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    Request proof of the debt then take it from there.
    :beer:
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    The_Boss wrote: »
    Surely from having accounts with linked addresses.

    Apparently everything was done in room mate's name. If this is the case they shouldn't have the daughter's name and address at all. Has the parasite been looking for links on electoral role etc, just so they can chase someone?
  • harveybobbles
    harveybobbles Posts: 8,973 Forumite
    Send the Prove It letter.
  • sourcrates
    sourcrates Posts: 32,546 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • My daughter was totally unaware of anything until I called her after receiving a letter at my home address. She doesn't even live here. I can only presume that they contacted the leasing agency and requested the names and addresses on file of the guarantors on the accommodation.

    She hasn't received anything to this address from EDF so EDF passed on the alleged debt without attempting to contact her. She hasn't signed anything either - and to top it all off all bills were paid before they moved out.

    I will get her to send a "prove it" letter to EOS but with from this address as I don't want them getting her current address. Thank you all for your help.
  • BitterAndTwisted
    BitterAndTwisted Posts: 22,492 Forumite
    10,000 Posts Combo Breaker
    EDF have likely got the information from the landlord of the property they rented. The landlord is unlikely to know which tenant's name the bill was in unless final demands were sent to the property.

    Is your daughter certain that the final readings were given and the bill settled? It could be that no final readings were made or that the supply continued but the name of the next tenant/s was not provided, consequently any usage after they left the property were added to their account. The landlord certainly wouldn't want to have to pay for power supplied to someone else.

    Still, the debt is in your daughter's name at your address at the moment and they don't know where she is or what she calls herself. As you know debts are attached to people not addresses, so the danger of a CCJ is minimal at the moment until they can find her and serve the court documents.

    Your daughter needs to send her "prove it" letter as soon as possible, and request copies of EDF's bills and the period the charge covers.
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