Is this normal?

Bobbin_Up

Hi All,

Accord have been giving us the run around now for over a month. Our broker submitted the application, very confident (we're already customers). Then they requested more information, fair enough, new changes etc. We provide absolutely everything requested.

They come back and don't offer us the full amount, due to affordability. Turns out they were not taking into account the fact that we now have government-paid nursery hours, or the fact that I start a new job in September at a considerably higher salary (which they said they would accept upon initial enquiry). We provided all of this.

Then happy days! On Monday this week they come back with the offer! We thought we were home and dry. I get a call yesterday to say that the survey (free with mortgage) is booked for today. Woo!

Then half 7 last night we get a call from the broker. Apparently Accord need MORE information. As the term is 31 years they want OH's pension provision (even though I am 10 years younger) which he thankfully has in place, AND they are querying the signature on my new contract as it looks different?!

Our broker is livid! We're pretty gutted about all of this, is it normal for more info to be requested at this stage? Could this derail it??

Thanks!

ACG

Bobbin_Up wrote: »

Hi All,

Accord have been giving us the run around now for over a month.

This is VERY normal and the reason I would NEVER use them.

Leon_W

With ACG on this.


I would rather not recommend anything than deal with Accord. My blood pressure wouldn't take it.

Paully232000

We have an accord mortgage 5 yr fixed rate, following on from our last 5 yr fixed rate with accord. We weighed up the hassle factor that had read about on here, and we did get some hassle from them asking for further information etc.
But the rate was very good at 2.89% 5 yr fixed that we thought it was worth it in the end as got the mortgage. Not sure my broker would say the same:)

GMS

The words 'Accord' and 'Normal' don't belong in the same sentence!