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student loan paid in error
Please bear with me as this is a bit complicated.
My daughter has just finished her placement year but the university wouldn't approve the placement in advance because the charity she works for in Peru don't have employer liability insurance (it's not required in Peru - but that's another story). They offered retrospective approval which was some consolation. This meant that she had to survive the year with no student finance. She would get this retrospectively if the uni approved the placement by late June. The uni said 'they would do their best'.
3 months ago she received a letter confirming her finance for the year, which has now been paid. It is twice what she is entitled to - we think it's based on European entitlements. She has told student finance who say they've based it on information sent by the university. She has emailed the university who say that they haven't sent anything to student finance. We hope they will give retrospective approval in time so student finance will realise their mistake and my daughter can repay the excess.
UPDATE: the deadline has passed and the uni have not put her on roll in time for her to to receive student finance. What do we do about the amount she's been given.
She knows she can't spend it, but what should she do with it? Is there a time limit after which the money is hers? Suggestions welcome.
So frustrated for her
My daughter has just finished her placement year but the university wouldn't approve the placement in advance because the charity she works for in Peru don't have employer liability insurance (it's not required in Peru - but that's another story). They offered retrospective approval which was some consolation. This meant that she had to survive the year with no student finance. She would get this retrospectively if the uni approved the placement by late June. The uni said 'they would do their best'.
3 months ago she received a letter confirming her finance for the year, which has now been paid. It is twice what she is entitled to - we think it's based on European entitlements. She has told student finance who say they've based it on information sent by the university. She has emailed the university who say that they haven't sent anything to student finance. We hope they will give retrospective approval in time so student finance will realise their mistake and my daughter can repay the excess.
UPDATE: the deadline has passed and the uni have not put her on roll in time for her to to receive student finance. What do we do about the amount she's been given.
She knows she can't spend it, but what should she do with it? Is there a time limit after which the money is hers? Suggestions welcome.
So frustrated for her
0
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