Dental filling falling out, complaints or refund?

misslaurasalt

usignuolo wrote: »

Bit puzzled here. The £50 is being discussed as though that is all the dentist gets and it is a direct transaction between dentist and patient. If this is an NHS treatment surely it is subsidised and the dentist claims the difference from the NHS. So couldn't OP report this issue to the NHS commissioning authority for their area. After all these fillings should last more than 24 hours.

What would reporting to the nhs commissioning authority do? I don't want to make trouble for the practice, but I do feel let down and out of pocket.

justme111

misslaurasalt wrote: »

justme111: I understand that £50, to some, may seem reasonable or even cheap to expect good service, but I paid for a service that has failed. It failed twice. If I bought a TV and it broke two times it would surely be replaced. In terms of their service/time, the same could be said for other trades, surely if I have paid for a service, it should serve its needs, no?

I understand, like you have said, that good dentistry costs money, but like I've said in my original post and as I explained to my dentist I am a full time student, I cannot afford more than this at present. This service is what my dentist offered. I don't see why I should simply let this go.

Well , I am not talking about how it "should be". I am talking about how it is. And what to expect from it and how to deal with it. Saying "but it should be different " not going to change anything. You can complaint in written to the practice and ask for a refund and I reckn they are likely to refund you just not to get into trouble. You can hope that your dentist will want to learn (using you as a guineea pig) good composite and hope against all odds they are not going to be aggrieved working for free . Your choice.