Cosmetic Research- test free toiletries, cosmetics and skincare (merged)

moneysavingmonkey_3

lisyloo wrote: »

I got the 3 creams and they came by Royal mail but were too big to go through the letter box so had to answer the door.
It got sent out with the normal post lady (not the parcel van) so someone misjudged the size.

So seems like it's royal mail but would depend on whether it fits throught he letter box as to whether it comes through the door or in the Royal Mail parcel van.

if you dont answer the door do they leave a note or just not bother telling you because im not always in :cool:

jeledaka

Does anyone know how to contact them please

jap200

jeledaka wrote: »

Does anyone know how to contact them please

You can send a message using the contact button on the website once you are logged in, but it is a total waste of time. I have sent messages many times relating to problems with products, questionnaires etc. and they have never, ever, ever bothered to reply. I even put a sarcastic line in my last message saying something like "go on - I dare you to actually reply to this message for a change" and guess what?..............no reply.

I have searched for a phone number in the past too and never found one.

Not being able to contact them properly is a real nuisance - for example if a product doesn't turn up that you are supposed to be testing. You continue to receive reminders to complete the questionnaire and your rating will go down if you don't do it on time. I now just make stuff up! - well it serves them right in my opinion.

cheerfulness4

moneysavingmonkey wrote: »

if you dont answer the door do they leave a note or just not bother telling you because im not always in :cool:

The postman usually will leave a card through the door asking you to pick it up or arrange a suitable time for them to redeliver. Never had a problem myself.

clarej1985

Woooohooooo! Its taken 7 months but i got my first trial offer yesterday..........well technically its for my boyfriend but woooohhooooo all the same:D
:beer:

tikka9

Woodyrocks wrote: »

How do others get so many testers. I have been with them since April and only got my first last month for suncream.

could you please post the link to this product testing site as i seem to be going to the wrong one

thanks

lab-dab

I've finished a trial today and it told me to log on on the 5th to do questionnaire.. today is the last of the trial day. Do i complete it first thing or do i do the twice a day application and then do it? My first trial so not sure.

jo_b_2

tikka9 wrote: »

could you please post the link to this product testing site as i seem to be going to the wrong one

thanks

Here you go:
http://cosmeticresearchonline.co.uk/default.aspx?langCode=en-en

kaza

lab-dab wrote: »

I've finished a trial today and it told me to log on on the 5th to do questionnaire.. today is the last of the trial day. Do i complete it first thing or do i do the twice a day application and then do it? My first trial so not sure.

It doesnt matter as long as you do the questionnaire at some stage on the date given. hth

karen

dangermouse83

I have been with them for over 2 years and had only 2 products to test- tea tree cream and a sports bandage/ice wrap thing. It's right what everyone says about being quick with the invites.