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Cosmetic Research- test free toiletries, cosmetics and skincare (merged)

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  • daisy2002
    daisy2002 Posts: 964 Forumite
    I have to say that i think cosmetic research are the most ignorant company i've ever had the misfortune to deal with.

    I emailed them a week ago saying i'd kept the crackle lube incase the manufactures wanted it back & wanted to talk to me. I said as its been 5-6 weeks should i take it to mean they aren't going to bother asking for it back & should i throw it away.

    They haven't bothered to reply which i think is just plain rude.

    I haven't heard from the manufactures which i'm really annoyed about & their :lipsrseal product burnt me. I think its so unprofessional of cosmetic research to ignore emails esp about something like this.

    Rant over :o
    “Hope is the only bee that makes honey without flowers.”
    Some people only dream of angels, i held one in my arms.
    Praying this baby makes it.
  • Angie100
    Angie100 Posts: 2,076 Forumite
    They never replied to my email about how they wanted us to use the split ends cream either. The trial is over now and they were quick enough to email people today with extra questions that they wanted answered but failed to answer my email from nearly a week back.

    Just a thought Daisy, why don't you send them a letter by recorded delivery saying that you are disappointed that the manufacturers of that lube didn't bother to get back to you. It is very bad of them.
  • daisy2002
    daisy2002 Posts: 964 Forumite
    Angie100 wrote: »
    Just a thought Daisy, why don't you send them a letter by recorded delivery saying that you are disappointed that the manufacturers of that lube didn't bother to get back to you. It is very bad of them.

    Great idea :beer:
    I will do just that as they have really annoyed me.

    Thanks :D
    “Hope is the only bee that makes honey without flowers.”
    Some people only dream of angels, i held one in my arms.
    Praying this baby makes it.
  • Daisey-Duke
    Daisey-Duke Posts: 210 Forumite
    Part of the Furniture Combo Breaker
    Just been invited to join a mineral blusher trial, :cool:
    2008 winnings....:)
    1 x £5.00 voucher for amazon, Beauty box from VO5,
    2 x tickets ideal home show, Holiday to Amsterdam/freebie, Hairspray DVD,

    :D
  • Angie100
    Angie100 Posts: 2,076 Forumite
    Just been invited to join a mineral blusher trial, :cool:


    You should tell them you have already done a blusher trial - after using the lube your face was blushing bright red!!!

    Yeah if you write to them recorded delivery at least you know they can't deny receivng your complaint.
  • poppyseed
    poppyseed Posts: 1,208 Forumite
    I didnt know they gave trials out at the weekend.
  • sarah1972
    sarah1972 Posts: 19,395 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    I had an email asking me to update my favourite perfume but when I go into my profile there is no question regarding perfume ?!

    Anyone else found this?

    I emailed them and told them but so far have not had a reply :mad:
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • lannyloo
    lannyloo Posts: 922 Forumite
    sarah1972 wrote: »
    I had an email asking me to update my favourite perfume but when I go into my profile there is no question regarding perfume ?!

    Anyone else found this?

    I emailed them and told them but so far have not had a reply :mad:

    I had this question, it was in the Body part and was the top question
  • poppyseed
    poppyseed Posts: 1,208 Forumite
    me too lannyloo and the question was in the same place.
  • poppyseed
    poppyseed Posts: 1,208 Forumite
    Got a profile question about if you use self tan in the body and face section,it asks when you last applied it but the earliest one is the beginning of this week and if you have put that you applied it then surely you wont get to test it.
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