orange and capquest

elphias

dont know if this is in the forum feel free to move

recieved a claim form n1cpc dated 19/05/2014 for a orange 18 month contract that started feb 2007 to dec 2008
for £499.99 with costs £584.99 went online filled in the relevent info, found a template for a cpr 18 posted off request received a letter from capquest today, a copy of a assignment from orange (digital signature) no proof it was from orange a few letter they say they've sent, and a sentence stating its not a credit agreement its a service agreement and a call log the account was assigned on the 23 sept 2011 and they are going to send any statements onto me from orange they also said the last payment was made on 5/12/08 so not statute barred.
now the fun part spoke to orange the account in question is showing as £0.00 they have no copy of an assignment letter so how did capquest get one, the only thing orange have is the account number the girl i spoke to was great checked everything she could, couldnt find anything so how are capquest going to prove this is owed or what is owed.
i am drafting a letter to send to capquest any help would be appreciated



Further to your letter dated the 07 jun 2014, a request was made by myself for all paperwork regarding this account , you have sent just 10 a4 letters which in all honesty could have been done at any date by anyone. The letter of assisgnment for instant a proper copy signed stamped and dated is required I have spoken to orange there is NO record on their system as money owed it shows as £0.00. the service agreement is un obtainable as they only keep them for 3-4 years as for obtaining statements for this account the orange operator couldn’t obtain them as there is none on file. As far as im aware any claims for money owed needs evidence to show there is a debt and how much is owed, unless you can provide solid evidence of monies owed I request this matter be dropped and no further correspondence from yourself

chanz4

The account with orange will say zero as it was sold, did you not pay your bill should be on your credit file.


They are sold in bulk and print them off on orange letterhead under permission

elphias

at the time the bill was in dispute,the letter wasnt sent on anything indicating it was from orange it was on a a4 sheet no letterhead and the signature looked fake there wasnt a printed name beside the signature just orange customer collections