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Cabot asking for proof of date of birth
archie204
Posts: 5 Forumite
I have three old accounts which I am paying to Cabot. All three accounts are up to date in accordance with the agreed repayment plan.
Today I received a phone call from Cabot and was asked the usual security questions - address, post code and date of birth. He then said that they did not have my date of birth on file and so he could not speak to me. He asked me to send them a copy of my passport and driving licence. I said I was reluctant to do that as I had no reason to speak to them and therefore did not feel that I had to prove my date of birth. He said that was up to me and hung up!
What is going on?
Today I received a phone call from Cabot and was asked the usual security questions - address, post code and date of birth. He then said that they did not have my date of birth on file and so he could not speak to me. He asked me to send them a copy of my passport and driving licence. I said I was reluctant to do that as I had no reason to speak to them and therefore did not feel that I had to prove my date of birth. He said that was up to me and hung up!
What is going on?
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Comments
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Their problem not yours.
Still rolling rolling rolling...... <
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They should have your date of birth on the documentation sent to them by your original creditors. If they haven't, or if it's been removed by accident then tough!!0
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rizla_king wrote: »Their problem not yours.
Which is what I thought but I am now worried that I gave them my date of birth on the phone0 -
If you accept that these are definitely your debts and as you are repaying them I really wouldn't worry too much about the fact that you have given them your date of birth.
But definitely don't send them a copy of your passport/driving licence etc.
If they ring again I would refuse to answer any security questions and ask them to put any future communication to you in writing.A smile enriches those who receive without making poorer those who giveor "It costs nowt to be nice"0 -
Which is what I thought but I am now worried that I gave them my date of birth on the phone
Hi Archie
I really don't see what Cabot could do with this piece of information that they're not doing already.
Regards
Dennis
@natdebtlineWe work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
Thanks to everyone who has replied. I guess I was just caught unawares by such a strange request!0
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Stay off the phone.
Send them a birthday card as proof along with a CCA.0 -
You answered "security questions", asked by a random stranger, who rang you :huh:0
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True. I would be asking them to prove who they were.Still rolling rolling rolling...... <
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