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icanpayu/lewis group/robinson way

Hi I have a ccj for Next directory which I have been paying online and is down to around £200. I have just been redirected from the icanpayu site to Robinson Way ,tried to log in but non of my details work. Went onto live chat ,gave him my details and all he could find was an old paid off debt .They have not been given the ccj account and said to ring Next .Is that right would it have been passed back to them ,want to make sure before i ring the 0333 number

Comments

  • sourcrates
    sourcrates Posts: 32,541 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    estimagal wrote: »
    Hi I have a ccj for Next directory which I have been paying online and is down to around £200. I have just been redirected from the icanpayu site to Robinson Way ,tried to log in but non of my details work. Went onto live chat ,gave him my details and all he could find was an old paid off debt .They have not been given the ccj account and said to ring Next .Is that right would it have been passed back to them ,want to make sure before i ring the 0333 number



    Cant advise on what a DCA or next may or may not have done unfortunately, you could try emailing them if you are worried about the cost of the phone call ?
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • estimagal
    estimagal Posts: 16 Forumite
    Thanks , luckily I have managed to find a letter with the ccj number on as I have no other details for the Next account ,hopefully that will be enough
  • estimagal
    estimagal Posts: 16 Forumite
    Next have said they cant locate any details and to ring the lewis group/ howard cohen .That just puts me through to Robinson Way who cannot locate the debt lol , she did say to ring back next week incase its not yet on the system but I would have thought if they had taken it over they would have written and let me know? Just have to wait and see what happens
  • happy_bunny_2
    happy_bunny_2 Posts: 4,488 Forumite
    I'm sure someone will be in touch soon.
    :beer:
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