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Can't open an attachment

aqua111
aqua111 Posts: 525 Forumite
in Techie Stuff
Saved an Email with an attachment in a Folder but when I try to open PDF File it is unreadable. (Windows 7 and Live Mail)
Thank you.
«1

Comments

  • closed
    closed Posts: 10,886 Forumite
    you're welcome
    !!
    > . !!!! ----> .
  • Potbellypig
    Potbellypig Posts: 792 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I'm assuming that you've got a PDF reader installed on your computer? For example, Adobe?
  • aqua111
    aqua111 Posts: 525 Forumite
    Yes I have Adobe and before I saved Email I opened and printed it with no problem.
  • closed
    closed Posts: 10,886 Forumite
    edited 7 June 2014 at 4:11PM
    it depends what format the attachment is in, whether it's corrupt or empty, whether you have a program capable of reading the attachment, and the file extension and file associations need to be correct
    !!
    > . !!!! ----> .
  • aqua111
    aqua111 Posts: 525 Forumite
    File opens in unreadable format 3 options given to make it readable but none work.
  • closed
    closed Posts: 10,886 Forumite
    doesn't help really

    file format and extension are?
    !!
    > . !!!! ----> .
  • aqua111
    aqua111 Posts: 525 Forumite
    PDF File.
    Options given Windows(Default) MS_DOS Other encoding.
  • closed
    closed Posts: 10,886 Forumite
    the file has a pdf extension and you've saved that file (the attachment) to the hard disk, and it still has that extension. what size is the file, have you tried opening it in adobe outside the browser
    !!
    > . !!!! ----> .
  • aqua111
    aqua111 Posts: 525 Forumite
    1·43mb
    How do I do that as I am not very techie.
  • closed
    closed Posts: 10,886 Forumite
    find and run adobe acrobat, then open the pdf file
    !!
    > . !!!! ----> .
This discussion has been closed.
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