Help stop pop ups and program's please

miaoww

Hi hope someone can help as I havent got a clue - my daughter clicked on something online and now every time I turn on computer for work or internet I get program cleaning pop ups and lots of others - I've deleted and sent them to the bin but they keep coming back and driving me mad - I loaded google chrome a few weeks ago instead of internet explorer and that's been fine til she clicked on something - I don't think I've got a virus protection as this said no longer supported so can anyone advise of a good free protection program too please
Thanks

poppasmurf_bewdley

Try:

https://chrome.google.com/webstore/detail/adblock/gighmmpiobklfepjocnamgkkbiglidom

It works for me.

miaoww

Don't know if its just pop ups or a virus ?

miaoww

I seem to have aquired a new internet thingy instead of chrome I've got speed dial how can I change it back

poppasmurf_bewdley

miaoww wrote: »

I seem to have aquired a new internet thingy instead of chrome I've got speed dial how can I change it back

I think you need to tell us exactly what you have got. Saying you've got "a new internet thingy" is hardly discriptive.

Have you tried installing Ad Blocker?

agrinnall

Get a teenager round, you clearly need someone who has got a clue about computers to sort you out (I assume your daughter is younger than that). I'd recommend Avast, Malwarebytes, and if you have problems with adverts, then as poppasmurf suggests, Ad Blocker.

spud17

agrinnall wrote: »

Get a teenager round, you clearly need someone who has got a clue about computers to sort you out (I assume your daughter is younger than that). I'd recommend Avast, Malwarebytes, and if you have problems with adverts, then as poppasmurf suggests, Ad Blocker.

The 3 worst machines that I've had to sort, came from households containing teenagers.

Enterprise_1701C

I keep getting this, not sure how, I am normally very cautious about what I download. What I normally do is run Malwarebites then remove the browser and re-install it.

Laz123

Download RogueKiller. It will run a pre-scan and when finished press scan and delete all the crap by clicking all the buttons on the right panel except fix shortcuts. That should clear them out.
http://www.adlice.com/softwares/roguekiller/