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  • Middlestitch
    Middlestitch Posts: 1,486 Forumite
    Name Dropper First Anniversary Combo Breaker First Post
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    rve1023 wrote: »
    My '2' arrived today. Alas in one box a product had leaked all over the shadow and lip gloss, therefore I can only give one as the gift I intended.

    Just get in touch and ask for a replacement. Very unfair not to give them a chance to put matters right.
  • badlass
    badlass Posts: 749 Forumite
    First Post First Anniversary Xmas Saver!
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    Mine arrived today. Another great buy from All boxed. Thank you OP.

    LX
    *~Life is short; break the rules, forgive quickly, kiss slowly, love truly,
    laugh uncontrollably, and never regret anything that made you smile!!~*
  • Sleepy_Hollow
    Sleepy_Hollow Posts: 50 Forumite
    I've been Money Tipped!
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    rve1023 wrote: »
    My '2' arrived today. Alas in one box a product had leaked all over the shadow and lip gloss, therefore I can only give one as the gift I intended.

    Contact them and explain what happened. I ordered the Rituals box and the diffuser had leaked, I emailed them that evening and they sorted a replacement no problem. It took a couple of weeks to arrive, but the replacement was fine!
  • vvvvvvvvvvvvvvvv
    vvvvvvvvvvvvvvvv Posts: 958 Forumite
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    rve1023 wrote: »
    My '2' arrived today. Alas in one box a product had leaked all over the shadow and lip gloss, therefore I can only give one as the gift I intended.

    Are they pushed through your letterbox or delivered by the mail van?
  • wonderwallet
    wonderwallet Posts: 462 Forumite
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    vvvvvvvvvvvvvvvv wrote: »
    Are they pushed through your letterbox or delivered by the mail van?

    Mine came today, it was delivered by the regular postman but is too big for the letterbox.

  • vvvvvvvvvvvvvvvv
    vvvvvvvvvvvvvvvv Posts: 958 Forumite
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    wonderwallet wrote: »
    Mine came today, it was delivered by the regular postman but is too big for the letterbox.

    Can i ask on what date you ordered it?
  • wonderwallet
    wonderwallet Posts: 462 Forumite
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    vvvvvvvvvvvvvvvv wrote: »
    Can i ask on what date you ordered it?

    Just checked and I received the order confirmation email on 27 July

  • vvvvvvvvvvvvvvvv
    vvvvvvvvvvvvvvvv Posts: 958 Forumite
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    wonderwallet wrote: »
    Just checked and I received the order confirmation email on 27 July

    Thanks,mine was a couple of days later so i should get it in next day or two.
  • Denise07
    Denise07 Posts: 173 Forumite
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    My two arrived safely today - thanks OP
  • Pleut
    Pleut Posts: 535 Forumite
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    My Telegraph box arrived today but leaked everywhere. I want to write to them to complain but don't know what to say/how to phrase it. Any suggestions ladies?
    New to this money saving lark. Any tips greatly received.

    No Buying Unnecessary Toiletries 2018 - Not going well!!
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