Mobile phone cancellation fees!

CPO1888

Hello , i am new to this and i hope i have posted in the right area!
I have split from my partner and there is 4 phones on my contract , which i want to cancell for they are not mine ..i have lost my job and house and i am scared ...i cant afford the hefty cancellation fee and monthly bill ...can anyone help me on regards to how to deal with this..my contract is woth Vodaphone ...thanks

nonnatus

You have four phone contracts with Vodafone?


I doubt they will let you just walk away from any of them I'm afraid, unless you pay until the end of the contracts life.


Are you saying you don't have the actual phone handsets for these contracts? But is it YOUR name on the contracts?

CPO1888

hi , i have my phone , but the rset are with my ex and her kids...when we were together she could not get a contract due to various reasons so all the phones are in my name...there is no way i can afford it anymore ...how do debt collection agencies work ...thankyou so much

Tixy

Have you spoken to vodaphone about the situation?
Have they suggested any alternatives - e.g. are they able to downgrade the tariffs for these phones to reduce the cost? and if so would it then be cheaper to keep paying the remainder of the contract (but with the accounts deactivated so nobody can run up large bills on them).

Did the phones come free as part of the contract? if so are you able to get the phones back and sell them to help raise the cancellation fees?

Alternatively you could consider cancelling the contract and defaulting on paying the cancellation fees and then arranging a repayment plan for the outstanding debt at a rate you can afford (this option would impact on your credit file/rating though).

All that said - is this your only debt? if you are not working and have any other outstanding debts then it may be a better idea to talk to one of the debt advice charities to talk through your options with them.

CPO1888

Hiya , basically i am selling my house hopefully , so the samll profit that i will make will help th clear off my small store card and hp..so if all goes ok this will help....but is just the maen time with me haveing no income and me being on SSP

thanks

Vodafone

Hi CPO1888,

Thanks for making me aware of your concerns.

So I can take a closer look at things, email me with your details via the link in our profile here.

All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me, quote the code WRT135 - MSE in the subject line.

Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

Kind regards,

Lee

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Vodafone UK