problem getting into / accessing MSE on FF, Chrome & Safari

Pmliu

problem fixed now, thanks for all your help, turns out all I need to do is restart my ipad & iPhone

I usually use FF to get into MSE competition forum but now I keep getting this message:

Your request has been blocked.

If you feel you have been blocked in error, please contact Customer Support at webmaster@moneysavingexpert.com for assistance.

*clicking the above email link will automatically add some important details to the email for us to investigate the problem. If the link does not work, please copy and paste all of the information below into an email webmaster@moneysavingexpert.com

Thank you.

Event ID: 5092992696135417206
Host: https://www.moneysavingexpert.com
Timestamp: Tue May 27 2014 21:37:18 GMT+0100 (BST)

I have tried all the browsers & it seems the only browser I can get into MSE on is Opera, has anyone else had this problem & knows how to fix it. MSE used to work on all the browsers, FF, Chrome, Safari, but not anymore. I use my iPad & Iphone but have tried it on my laptop but same thing keeps happening.

I have already contacted MSE & I got an automatic link of FAQ but the answer to my solution wasn't in there. I prefer to use FF because Opera doesn't always work on some of the competition link webpages. Anyone got any ideas how to fix this problem?

sax11

i'm using FF now and its all fine

are you trying all of these devices through the same network ? (ie your home broadband with everything wireless)

Pmliu

I'm using my iPhone hotspot to go on my ipad, I'm on a monthly contract which has unlimited data usage

Pmliu

It only started happening today, was using all the browsers FF, Chrome & Safari to go on MSE before & it worked perfectly fine, but then all of a sudden I can't access it from these browsers anymore

JessicAhh

Opera's a funny one... I always find it can get round most firewalls, etc, so it's a good browser for these sorts of things.

I use Chrome, FF and Safari on MSE with no problem...

Have you changed any settings on your comp recently? Might also be worth emptying all your cookies and cache.

ETA - hmmm, the being reported thing doesn't seem likely, if you can access via iPhone Safari. Sounds like maybe a new software download to your operating system?

sax11

maybe you have a bad service at the moment through that. Had a similar issue when my broadband was tempermental and wouldnt let me on anything, yet my data on the mobile did work

JessicAhh

Have you tried resetting broadband router? Normally there's a reset button on the back / unplug from wall for 10 seconds...

sax11

Not sure why everyone says clear the cookies & cache.

Pmliu

You saw something not so great about me on Pinterest??? Could you send me a link to this, not sure why cos I haven't done or said anything to offend anyone, at least I hope I haven't

JessicAhh

sax11 wrote: »

Not sure why everyone says clear the cookies & cache.

If you're using Roboform, for example, or another app across all browsers, it can sometimes cause issues on all browsers...

Roboform updates usually 'crash' all three of my browsers, but a quick cache and cookies clear on all browsers sorts it.

JessicAhh

Pmliu wrote: »

You saw something not so great about me on Pinterest??? Could you send me a link to this, not sure why cos I haven't done or said anything to offend anyone, at least I hope I haven't

I'll find it, and PM you

ETA - Done