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Barratts problems incorrect floor plan

Hi,

I have recently purchased a "yet to be finished" 3 bedroom Barwick from Barratts home builders. The whole process so far has been relatively good with good communication throughout however....

I thought I would pop to the development this morning in the hope that I could see my property virtually finished (3 weeks to move in) and was shocked at what I saw.

The house I am buying is different inside to the plans I have accepted, the floor plan is a now a mirror image with all the rooms on the opposite side. The problem I have with this is that due to the stairwell being on an internal wall rather than exterior, I have lost two windows. The living room is the same losing one.
Overall this has made the property a not so bright feel to it and I feel upset as this is not what I have paid for. I have been waiting to move into the property since late January.

Does anyone have any advice on what I can look to expect Barratts to do about this or what my rights are?

Thanks

Comments

  • Ms_Chocaholic
    Ms_Chocaholic Posts: 13,386 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Do you have a link so we can clarify what you mean.

    If the stairwell is on an internal wall and you thought it was on an external wall I'm unsure how that can mean you lose windows. You wouldn't have windows on an internal wall surely otherwise you'd be looking straight through to next door?
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • Sure,

    The house I bought I was told and shown on the floor plan that the stairs were on an external wall. This had two windows on the stair well. Now it's on the inside wall it's exactly as you said, there is no where to put them as I would be looking through to the adjoining house.
  • ethank
    ethank Posts: 2,197 Forumite
    Holiday Haggler I've been Money Tipped!
    I understand what you mean. What stage was the build at? Is it painted yet? it might look brighter once painted.

    Do you have a copy of the original plan? Did they get you to sign this and give you a copy? Did the windows overlook any other property?

    Sometimes the builders use one set of plans for many properties, were you shown the conveyance plans?

    As you've exchanged contracts - all you can do is make a complaint, but you are committed to go through with the purchase.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    But when you reserved you would of known where the house would be
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • Paully232000
    Paully232000 Posts: 2,108 Forumite
    ethank wrote: »
    I understand what you mean. What stage was the build at? Is it painted yet? it might look brighter once painted.

    Do you have a copy of the original plan? Did they get you to sign this and give you a copy? Did the windows overlook any other property?

    Sometimes the builders use one set of plans for many properties, were you shown the conveyance plans?

    As you've exchanged contracts - all you can do is make a complaint, but you are committed to go through with the purchase.

    I am sure you are right just commenting really. That seems a bit harsh on the purchases not getting what they paid for. How different does a house have to be from the plans to not 'have' to go through purchase even if exchanged?
  • ethank
    ethank Posts: 2,197 Forumite
    Holiday Haggler I've been Money Tipped!
    That seems a bit harsh on the purchases not getting what they paid for. How different does a house have to be from the plans to not 'have' to go through purchase even if exchanged?

    It may well be harsh, however it is a legal fact. They have exchanged contracts - It all became legally binding at that point. Hence they are committed to purchasing the property.

    If OP does not complete, then they could be sued for breach of contract and forfeit their deposit. This is why solicitors do so much work before exchange so everything is as they thought.

    The OP could claim breach of contract for not providing the property being purchased, the builder could also claim they have delivered the property as per the specification.
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