Hays - Premium rate no to sort out timesheet issues

[Deleted User]

Appalling that they can get away with this.

Anyone whos ever worked though Hays will probably agree their timesheet system is awful.

But if you get problems, only way to get help is via a premium rate number - no email, no normal number.

Nice bit of income generation Hays.

Really what people on minimum wage want - Spend £5-£10 of your money ensuring you get paid.

jobbingmusician

Have you tried 'saynoto0870'? I agree, this does seem appalling!

maninthestreet

Premium rate or national rate - what is the dialling code??

[Deleted User]

0844 - and not on saynoto0870

jobbingmusician

Hmmm. How unhelpful of BT. To find the cost of 0844 numbers.....


You have to look up the pricing code here: http://www.bt.com/pricing/current/Call_Charges_boo/1632_d0e5.htm#1632-d0e5

Then find the price here: http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/SpecialisedNos.pdf

(Assuming it is an expensive number) I wonder if Watchdog would be interested? If you post what the number is, I'll see if Martin is!

(Research done. It's 5.105p per minute.)

maninthestreet

So it's not a premium rate number - a £10 phone call would have to last over 3 hours....

jobbingmusician

I still feel on the side of the OP. Hays have a peverse incentive to make the call last as long as possible if they are generating income from it, and are not exactly known as the best possible employer! The principle of this annoys me!

[Deleted User]

jobbingmusician wrote: »

I still feel on the side of the OP. Hays have a peverse incentive to make the call last as long as possible if they are generating income from it, and are not exactly known as the best possible employer! The principle of this annoys me!

Exactly. Nice little sideline for them.