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MSE News: Got mortgage problems? Get help early, Ombudsman says

Former_MSE_Darryl
Posts: 210 Forumite
"Record numbers of people are complaining to the Financial Ombudsman Service about mortgages – but it says people in trouble need to see help earlier if they get into money troubles...."
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Got mortgage problems? Get help early, Ombudsman says

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Got mortgage problems? Get help early, Ombudsman says

Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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I think the Ombudsman is probably looking at mortgage difficulties through rose-tinted glasses. Like all regulators, he seems to think that lenders will help customers through difficult times but I think that may only be the case where the help works in the lenders' interests.
That said, I also think that some borrowers in the past have looked at their financial situation through rose-tinted glasses. Hopefully, the new mortgage rules will weed out unrealistic mortgage applications and confine future difficulties to those in genuine need e.g. through job loss.Warning: In the kingdom of the blind, the one-eyed man is king.
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