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nco / RMA resolve query to those who paid by cheque

i have a debt with NCO / RMA and recently agreed to a full and final settlement figure and i sent a cheque as payment on the 10th April .. it shows as delivered on 11th April but no signature is showing ..i sent it recorded delivery

This payment still hasnt been taken out bank ( my brothers account) .. and no correspondence since i sent it ..it is now 25th April ..i tried phoning then yesterday but for some reason phone wasn't working ...message saying voicemail full at their end

has anyone previously sent a cheque to them as payment ..do they normally wait this long to cash it ?

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