We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Lowell Financial - Result!
flyboy1974
Posts: 4 Newbie
Hello All,
Quick update on a post I made a few weeks ago regarding Lowell Financial.
They had initially written to me out of the blue claiming I owed them over £180 as they had taken over the debt from 3 Mobile. It was from 2009 and I'd never had any contact from 3 regarding this.
When I got the first letter I called them and had a discussion with them about why they thought I owed them money at all as I had cancelled all contracts with 3 back in 2007. They told me the onus was on me to prove my innocence and threatened me with court, bad credit history etc etc. I asked them to send me written proof which they said they would.
They tried calling a few times and I just refused to answer any questions over the phone, saying anything they had to say should be put in writing and sent to the address on file. They asked me to confirm security questions to make sure my details were correct and again I refused and hung up.
Yesterday I got a letter from them stating that they had been unable to get a statement from Three Mobile and as such, were closing my account and wiping the balance owing.
I wasn't jumping for joy as I knew i didn't owe them anything anyway but I am pleased that it is, hopefully, over.
I'm also pleased that one of the first things I did was post on this site, I received some great advice so thanks to everyone for that.
Also, to anyone else out there who gets these letters and doesn't know what to do. DON'T PANIC!!!
You have time to sort it out, companies like Lowell are banking on the fact that people will panic and pay up as they think they will be homeless by the end of the week if they don't.
Stand up to them and demand proof, seek advice on sites like this.
I'm lucky that this hasn't dragged on for weeks/months and I'm not 100% certain they won't come calling again but thanks to this site, if they do, I'm ready for them! :beer:
Quick update on a post I made a few weeks ago regarding Lowell Financial.
They had initially written to me out of the blue claiming I owed them over £180 as they had taken over the debt from 3 Mobile. It was from 2009 and I'd never had any contact from 3 regarding this.
When I got the first letter I called them and had a discussion with them about why they thought I owed them money at all as I had cancelled all contracts with 3 back in 2007. They told me the onus was on me to prove my innocence and threatened me with court, bad credit history etc etc. I asked them to send me written proof which they said they would.
They tried calling a few times and I just refused to answer any questions over the phone, saying anything they had to say should be put in writing and sent to the address on file. They asked me to confirm security questions to make sure my details were correct and again I refused and hung up.
Yesterday I got a letter from them stating that they had been unable to get a statement from Three Mobile and as such, were closing my account and wiping the balance owing.
I wasn't jumping for joy as I knew i didn't owe them anything anyway but I am pleased that it is, hopefully, over.
I'm also pleased that one of the first things I did was post on this site, I received some great advice so thanks to everyone for that.
Also, to anyone else out there who gets these letters and doesn't know what to do. DON'T PANIC!!!
You have time to sort it out, companies like Lowell are banking on the fact that people will panic and pay up as they think they will be homeless by the end of the week if they don't.
Stand up to them and demand proof, seek advice on sites like this.
I'm lucky that this hasn't dragged on for weeks/months and I'm not 100% certain they won't come calling again but thanks to this site, if they do, I'm ready for them! :beer:
0
Comments
-
Whoop Whoop congrats. Good result chalked up for the good guys xxOnly the Mortgage to go!!!0
-
Congratulations!
- David.We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps0 -
Good news
Have you checked your credit file at any point? if not it may be worth doing so just to check this debt doesn't appear incorrectly.A smile enriches those who receive without making poorer those who giveor "It costs nowt to be nice"0 -
Excellent news !!! Lowell are such chancers and can rarely, if ever provide proof of a debt been owed, :beer:I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
-
Good news.... Well done
I'm dealing with Experian and the FSO about this company.. So giving them both barrels...0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.1K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245.1K Work, Benefits & Business
- 600.7K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards