RMA resolve phoning me for up to date financial details is this allowed

heatherks

i have a catalogue debt littlewoods /very i have been paying RMA resolve since they bought the debt from littlewoods about 16 months ago

Today i get a call on my landline from them wanting me to give them details of my finacial affiars ..income and expenditure over the phone right there and then.....i told them they should not have my landline details ..and it was not a conveinent time to be going over figures i did not have to hand ... and my income/ benefits ( on carers as i look after my dad ) was still the same .. and therefore payment will be the same to them ... although probably my outgoings are a bit higher due to food heating etc being up

They claim by law i have to give them these details ( which i know is untrue ) i am on a DMP through CAB

RMA said are going to phone back at 1pm on m mobile as that was the 2nd number they had ( just noticed they had also called this twice in the morning prior to phoning the house number )

anyone else had hassle from this company ?

rizla_king

Who is phoning back? Are CAB still dealing with this on your behalf?

Can you also say when you first took out those catalogue accounts?

FireWyrm

No it isnt the law. Tell them to shove their impertinent questions. You are under no such obligation. Your only requirement is to fairly distribute what you have (not what they say you should have) to your various creditors. Nothing says you have to jump through their hoops.

heatherks

RMA is phoning me back ..i have tred to call CAB today but they are ringing out will call in tommorow as office is closed at 12-30


i will send them a cca request as it was im account was opened sure before 2007

rizla_king

So were CAB acting on your behalf for writing letters and making offers? If they are RMA should not be bypassing them by hassling you.

When did you take out the accounts? If before Ap 2007 CCA them.

heatherks

rizla_king wrote: »

So were CAB acting on your behalf for writing letters and making offers? If they are RMA should not be bypassing them by hassling you.

When did you take out the accounts? If before Ap 2007 CCA them.

Thanks for your replies ... when i was with littlewoods/ very I was on a DMP through CAB and when RMA took over payments remained the same .. i forgot about it when they phoned this morning felt harrased by all the questions and had only just got in when phone rang ...i am still waiting on them phoning back I will tell them i m dealing with CAB and not to phone me re account only via letter

i will get CCA in post today