Every little helps "For Some"

Devonian_Rodders

Supermarkets still continue to display prices lower that what is charged at the till, meaning tthat on a big 'shop' you may not notice the overcharge.

Recently my grandson selected a book from a display where adhesive stickers were attached to the items proclaiming "2 for £7, £3.85 each"
Checking my bill later, I found it was priced at £4
Although only 15pence more, the principle is at stake and as often used by the store "every little helps" then who benefits ?

I did e mail customer services, the reply being "Sorry you MAY ?? have been overcharged" and stated the overcharge policy of double the difference, provided I return the book. Try taking a new book from a 2 year old !!

Obviously I shall NOT be collecting the 30 pence refund, and shall avoid purchasing from the store, and making others aware of the pricing errors which are not new to the store.

pmduk

Their email is perhaps badly phrased, take the book and receipt to customer service to get the DTD refund. You don't have to return the book. Personally I check every receipt from that chain thoroughly, some branches seem better than others.