old pension

basuj

i will be very grate full if someone can shed a light on this please.


my father passed away last year at the age of 52. i been dealing with his financies . my mother who is divorced from my late father told me that my dad had a pension with a company which he worked for long long time may be 70s or 80s.
any way it took me a few months to get to the bottome of it and i recieved a letter from a sun life of canada financial. this is ecxacty what the letter said.

[I]thankyou for your telephone call regarding your father . please accept our deapest sypathy for the sad loss you have suffered.

policy number xxxxxxxxxxxxx & xxxxxxxxxxxx
subject to claim being admitted the policies will provide values of 2300 and 4150

policy number xxxxxxxxxxxxx

subject to claim being admitted the sum assured is of the policy is 11400.

these policies were written under the a dicretionary trust, of which sunlife assurance company of canada ltd is trustee. to help us determine whom benefits should be paid, please provide us with the documents below.


i dont know what kind of policies these are.
does anyone know or are familiar with this kind of stuff? as the sun life wont tell me anything at the moment
do these policies look like they are going to payout or am i just wasting my time sending in documents and they say no your not entitled.

any help will be appreciated

bigadaj

They are likely to be either life insurance products or pensions, both of which pay out a lump sum on death.

Are you dealing with probate yourself or are there other executors, if there is a solicitor involved they can confirm things.

These policies seem legitimate as they are a big company, and they are likely to be paid out at the value stated, there may be some variation but shouldn't be too great.

Teh insurance company want evidence of your fathers death and also that they are paying out to teh right people, as otherwise they are concerned they might pay to someone who isn't entitled and they might be held responsible. What documents do they want, I'd assume they might want a copy of the death certificate and maybe probate and confirmation that you are a close relative and beneficiary of the will.

dunstonh

The second one sounds like life assurance as it mentions a sum assured. Pensions do not have sum assureds. (although it could be a pension term assurance)

does anyone know or are familiar with this kind of stuff? as the sun life wont tell me anything at the moment

Sun Life are not allowed to tell you anything other than policy information. It isnt that they are being difficult. They do not have the regulatory permissions to give advice, opinion or comment. They have to stick to factual information. Although the quality of call centre staff nowadays is that the front line often know very little about products and are only good to read what is on the screen in front of them.

do these policies look like they are going to payout

Yes.

xylophone

please provide us with the documents below.

Provide the documents requested and await further information from Sun Life.

I would keep a copy of everything sent and post it special delivery for peace of mind.