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payment took when told not to ( wonga )

advice needed my partner took out a wonga loan and due to work changes and pay we couldnt repay when wonga wanted paid back we are in meeting with a financial advisor and was told to tell wonga NOT to take anything from our account as we had a financial meeting set up now i told wonga on the 25th feb and to my horror they 170.10 from my account yesterday 7th march i only had 200.00 in my account ive been on the phone to them and they have agreed they have made a mistake and i will be refunded that 170.10 but now have to waite till monday morning for their finance team to deal with it, i have explained 30.00 wont do a family of 5 all weekend what am i ment to feed my children im totally disgusted if i allpied for a loan funds would be in my account within minutes but because they made a mistake my family have to do without all weekend
any advice would be great
thanks
and sorry for the long post :
«1

Comments

  • JKSandy
    JKSandy Posts: 711 Forumite
    I think your being over dramatic to be fair. It's only two days and if you can't make £30 stretch for this time then you should really take stock of your finances and what you spend money on.
    All that glitters is not gold.
  • sorry i should have mentioned i forgot to add once the finance team check this out on monday morning it can take 3 working days for me to get the refund thats what im mean 30.00 aint gonna last a family of 5 for long
  • DD265
    DD265 Posts: 2,246 Forumite
    Part of the Furniture 1,000 Posts Photogenic Homepage Hero
    Do you not have any food in your cupboards/freezer at all?

    Head over to the Old Style board as they can help you make decent meals out of anything!
  • ViolaLass
    ViolaLass Posts: 5,764 Forumite
    What does your 'family of 5' require so urgently that they can't manage without for a few days? Yes, it's not ideal but unless you have absolutely no food in the house, it should be doable.
  • dealer_wins
    dealer_wins Posts: 7,334 Forumite
    I wouldn't bank on Wonga returning the money to you. Rightly or wrongly it is their money after all!
  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    £30 for a family of 5 is plenty for the weekend. I'm not sure why you'd say in your op, £30 won't do a family of 5 all weekend.

    Providing you don't need to but fags and booze or takeaways or expensive ready meals. It should be loads.

    Start using everything in your cupboards.
  • Apples2
    Apples2 Posts: 6,442 Forumite
    What's gone so wrong with your finances that you have decided they are not permitted to take their money back?

    Surely you aren't disgusted at receiving the money so quickly, only disgusted at paying out back on time
  • How do you think they feel about you defaulting on your loan?

    In all seriousness, £30 is plenty to last a family for a couple of days.
    Thinking critically since 1996....
  • themull1
    themull1 Posts: 4,299 Forumite
    The OP is stating its for the weekend, and the length of time it takes for a refund which is approx three days, so its £30 for five days not just the weekend.
  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    themull1 wrote: »
    The OP is stating its for the weekend, and the length of time it takes for a refund which is approx three days, so its £30 for five days not just the weekend.

    He says in the op.

    i have explained 30.00 wont do a family of 5 all weekend what am i ment to feed my children im totally disgusted if i allpied for a loan funds would be in my account within minutes but because they made a mistake my family have to do without all weekend

    He seems more concerned about the weekend.

    However if he's really careful £30 is do able. Even with 5. It may actually show him how to manage on a tight budget so he doesn't have to use wonga again. Every cloud and that!
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