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Three mobile CRA

Despite several attempts at writing to three they are not giving any responce to requests to update credit file post discharge.

Has anyone else delt with three regarding credit files post BR?

I think the only option left is to complain to the ICO. Has anyone else had to do this? were they effective at getting the problem resolved?

Now 18 month after dischrage the account is till open and showing an outstanding balance. Does this make any difference to the account falling off the Credit file 6 years after the default? they have marked the account in default just not closed it or marked it as satisfied.

Comments

  • colmac71
    colmac71 Posts: 119 Forumite
    Hi, I had issues with some ex-creditors when trying to clear up my CRF post-bankruptcy.
    In addition to writing to the company I also raised query with each of the Credit Reference Agencies which did the trick for one or two!
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Does sometimes help.

    Otherwise it may be time for the ICO and communications ombudsman.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
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