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One Poll- anyone else finding it really slow

The last week or so it has been unbelievably slow , taking absolutely ages for each page to turn .It's not my computer as this is the only site I seem to be having problems with , it's just taking ages to complete each survey :mad:
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Comments

  • libra10
    libra10 Posts: 19,957 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'm glad you've posted this. The website has been incredibly slow for the past week or two, it hardly moves! Takes ages to do the shortest survey.

    Have just messaged them on Facebook, not sure whether they will reply.
  • Yep, me too.
    Been like this since Thursday or Friday last week I think.
  • System
    System Posts: 178,419 Community Admin
    10,000 Posts Photogenic Name Dropper
    Working fine for me, back up to £11 since my last cashout too :)
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • the website def seems slower but I've also suddenly had lots more surveys
    My Mummy Money Challenge



    Comp Wins - 2 Scented wristbands
  • welshiegirl
    welshiegirl Posts: 10 Forumite
    It's driving me mad!
  • libra10
    libra10 Posts: 19,957 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Earlier this morning the website was whizzing.

    OnePoll have replied to my message on Facebook saying that their technicians are working on the problem, and should soon be rectified.
  • System
    System Posts: 178,419 Community Admin
    10,000 Posts Photogenic Name Dropper
    It is now slow for me - haha :D
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Still very slow for me.....has been for a couple of weeks. Let's hope they sort it soon.
  • I would urge anyone thinking of using this site to do so with caution. They used to be a great site that paid out promptly - normally within 10 days of claiming, but, about a year ago all this changed. Their t & c's state that payment is within 28 days but you are lucky if you get paid at all. My husband has been waiting 35 days to date. He has sent them getting on for 50 emails and they haven't responded to any. This is not a one off, you have to plead to be paid every time you cash out, and should they respond to an email the excuses are amazing. On one occasion, they said they didn't gave enough money in their PayPal account and were waiting for funds to clear - we were still waiting to be paid 6 week later!
  • libra10
    libra10 Posts: 19,957 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've been with OnePoll for years, and although occasionally the payments are slow, they have never failed to arrive.

    I claimed a payment on the 4th March and have no concerns that this will eventually be paid.

    You could try messaging them on their Facebook page.

    https://www.facebook.com/OnePoll?fref=ts

    Good luck
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