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The £60 M&S e-giftcard for new Direct Line customers

In September MSE advised that Direct Line had an offer for The £60 M&S e-giftcard for new Direct Line customers, I took out car insurance with them and I have not received the voucher, after spending over 30 mins on an 0845 number to Direct Line they say that I have to claim the vouchers from Money Saving Expert, can anyone tell me if this is correct and if it is how to go about it?

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