Betrousse UK Absolutely Fabulous Kit

Anyone else have problems with this company? I order the Absolutely Fabulous Kit on 7th Jan and im still waiting for the order to arrive, not even a dispatch email. Money was taken from my account on day i ordered. Ive been in touch with the company and told over and over they are having some troubles with the logistics services but I will receive my order as soon as possible. its seems like its an automated message as thats all i ever get. the last email i got from them at start of feb said my box would be dispatched early the next week, but still no sign. they have now stopped responding to my messages.
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