PCN from VCS Humberside Airport

bogratsteve

Hi All,

Received a PCN from VCS of Sheffield for my wife stopping in a bus pick up bay to pick me up last week, the Photo's show the car with break lights on stopping for 5 seconds and have issued a £60 (reduced) fine (from £100)

It is classed as a "No Stopping/Waiting in Restricted Areas or Roadways" charge and are asking the drivers details

Am I best using the well written letter from Coupon-Mad here in the VCS ticket from Robin Hood Airport thread (Can't post a link as it won't let me yet)

Or have they managed to word things different now in the "No Stopping/Waiting" wording?

Do you think it would be of any use contacting the Airport manager to complain as i had just dropped off a hire van hired from the Airports premises

Any help would be greatful as I really can't afford this fine on top of moving house last week and my Wife losing her purse full of cash yesterday!!!

Coupon-mad

As this is the first appeal, use the generic first appeal letter I have shown in the 'Private parking ticket? NEWBIES read this first!' sticky thread for now.

The POPLA win will follow when you use a decent VCS/Airport POPLA appeal template (and no they haven't covered themselves re stopping zones, nothing has changed!). And they will in fact lose on the fact they haven't shown this to be a 'GPEOL' (see the NEWBIES thread for acronyms explained!).

And in fact we HAVE heard about successes from people who have contacted the Airports that are owned by Peel Holdings and complained to them (not sure who owns Humberside Airport but Google is your friend). However you WILL WIN at POPLA anyway so you may not want to bother at this stage as it's just a matter of two template appeals, job done by April!

bogratsteve

Brilliant and many thanks Coupon-mad, email sent to the relevant appeal address, will keep posted

bogratsteve

received this auto reply from them, as i have submitted the PCN number I do not need to supply any of the information they have requested, they already have my address details etc as they sent me the letter!! Although i have moved house so i will forward that on .

Dear Sir/Madam

This is an automated response notification regarding your APPEAL/CHALLENGE to a Parking Notice.

Please be advised that we acknowledge receipt of your email, and will be responding directly to you in due course. However, prior to doing so we require the following information in advance to enable us to process your APPEAL/CHALLENGE. If you have not already done so, please forward the following information as a matter of urgency, as we are unable to process your APPEAL/CHALLENGE without it:

1) The PARKING NOTICE SERIAL NUMBER This can be found in the top right hand corner of the Notice and will be prefixed, SERIAL No. VC/____________.

2) A FULL POSTAL ADDRESS that we can correspond with, as all decisions are conveyed in a letter to the motorist.

3) The FULL NAME of the motorist.

If you are unable to locate the PARKING NOTICE SERIAL NUMBER we will require the full vehicle registration number of the vehicle to which the NOTICE was served.

Please be advised that Vehicle Control Services Ltd cannot accept any responsibility for any increase in the NOTICE CHARGE should YOU fail to provide us with the requested information within 7 (SEVEN) days from the date of this email.

Upon receipt of the required information we will place the NOTICE on hold while the circumstances surrounding the issue of the NOTICE are investigated and the Management team review the contents of your email. Once a decision has been reached, a letter will be issued to the motorist at the identified postal address conveying the outcome of the appeal/challenge. We will advise you in writing of any further course of action you should take, as deemed necessary to support your appeal/challenge.

BE ADVISED – WE ARE UNABLE TO PROCESS YOUR APPEAL/CHALLENGE WITHOUT THE PROVISION OF THE ABOVE REQUESTED INFORMATION – A PARKING NOTICE SERIAL NUMBER AND THE FULL NAME AND ADDRESS OF THE DRIVER/HIRER/KEEPER.

If you have already provided all relevant information, then please accept our apologies and ignore this email, as we will be dealing with your appeal/challenge and notification of the outcome will be sent to you in due course.

ALL EMAIL CORRESPONDENCE SHOULD BE DIRECTED TO: CPO@vehiclecontrol.co.uk

Thank you for your co-operation.


Central Payment Office
Vehicle Control Services Ltd

This communication is only for the use of the addressee. It may contain information that is legally privileged, confidential and exempt from disclosure. If you are not the intended recipient you must not read, copy, distribute or disseminate this communication or any attachments to anyone other than the addressee or use the information it contains. If you receive this communication in error, please inform us by replying to this e-mail. No responsibility is accepted by Vehicle Control Services Ltd. for personal e-mails, or e-mails unconnected with the firm's business.

Coupon-mad

No that's a standard auto-response so now just wait, they have 35 days to reply. Keep checking your old post at the old address every week or get a redirection done, as VCS will probably ignore a new address and you mustn't miss their response and POPLA code when it comes.

And if your car is still registered to the old address but kept at the new one you MUST tell the DVLA the new address immediately or you'll get a real penalty!