EXPIRED Buy 1 Burt's bees thing , get 2 free, and free del

Io07

Oops looks like free delivery has expired:(

neilied

Ordered twice as did my wife. Each order was different but with the free items and we both today received the same email as below

Dear Neil,
Thank you for contacting us about your Burt's Bees Company. We always appreciate hearing from our consumers.

I am sorry, however we have received two idental orders from you and would like to verify that you did indeed mean to place two orders. If you would be so kind as to email me back and let me know we would be more than happy to send out your order(s).
Again, thank you for contacting us.

Sincerely,

Leigh Mize
Consumer Response Representative
Consumer Services

Ordered 6 days ago grammar and spelling mistakes email address listed as BurtsBeesUK@consumerreply.com

Is this a legit. Contact and he'll 6 days later??

Middlestitch

neilied wrote: »

Ordered twice as did my wife. Each order was different but with the free items and we both today received the same email as below

Dear Neil,
Thank you for contacting us about your Burt's Bees Company. We always appreciate hearing from our consumers.

I am sorry, however we have received two idental orders from you and would like to verify that you did indeed mean to place two orders. If you would be so kind as to email me back and let me know we would be more than happy to send out your order(s).
Again, thank you for contacting us.

Sincerely,

Leigh Mize
Consumer Response Representative
Consumer Services

Ordered 6 days ago grammar and spelling mistakes email address listed as [EMAIL="BurtsBeesUK@consumerreply.com"]BurtsBeesUK@consumerreply.com[/EMAIL]

Is this a legit. Contact and he'll 6 days later??

I had the same thing - thought it seemed pretty sensible of them to check.

boglin

I also received a similar email. Placed two orders but not the same. Probably confused their system?!

neilied

ours were different orders, we've been charged twice correctly at different total prices. more to the point why after 6 days are they now sending this email. errmm responded with confirmation and as to when they will arrive.

marymilkmaid

Has anyone had any of their orders arrive, I haven't ?!!!

On my account at burts bees it
just says pending remote fulfillment?

minimad1970

I received mine about 5 days ago, ordered on 22nd.