Tesco Clubcard question

WLITC

I bought a big shop at my local Tesco Express and didn't have my Clubcard with me. Can staff at the Express stores add points later using the receipt or do I need to go to customer services at a proper Tesco store?

ktk

You usually have to go to Customer Services, but you could always ask!

ampersand

Or use freephone no. 0800591688 for Clubcard and ask someone to add your points for you.

WLITC

Thanks all. Have to pay for 0800 numbers on my mobile so I'll just ask at my local Express store first and see what they say.

no1catman

ampersand wrote: »

Or use freephone no. 0800591688 for Clubcard and ask someone to add your points for you.

They do not have access to receipt details, so would advise to see the customer service desk in the store. Or for an Express - try a moment when they are quiet!

redfox

WLITC wrote: »

Can staff at the Express stores add points later using the receipt

yes, they can. Just go to any till with your clubcard and the receipt and ask them to add the points. I've done it several times so I know it is possible.

moonshine

can also confirm that you can do this as I did it just this afternoon