when to take missing win further ?

kit34

can i ask people when they would usually report a not recieved win ? i won a betty boop figure on the 16th december , left it the 28 days or so and twitter and facebooked message the company bout the prize , they ignored my twitter message even though i had won thru twitter and told me the prize would be sent out in a day or 2 , this was on jan 14th , ive since messaged again and they arent answering as i still havent recieved the prize , ive wrote on their fb wall regarding this and not answered there either there is also another lady trying to geet hold of her prize too whom they have also ignored is it time i got in touch with Mr Mutton >>? im not sure on how long to reasonable wait and be ignored for lol ! :cool:

snakepilsen

kit34 wrote: »

can i ask people when they would usually report a not recieved win ? i won a betty boop figure on the 16th december , :cool:

Was it from Betty Boop UK ?

softpad

I would send them a communication saying you are taking it to Mr Mutton. I would not wait any longer now.

Blulu

softpad wrote: »

I would send them a communication saying you are taking it to Mr Mutton. I would not wait any longer now.

I agree with this, but I might just message them first to say that I have been advised to ask the IPC for help and, although I am reluctant to take this step, if I haven't received a reply by [date] (usually 7 days is reasonable) I will contact the IPC for help. I would probably do this publicly on their FB page.

I think you have been patient enough with them.

GL

Blu X

kit34

snakepilsen wrote: »

Was it from Betty Boop UK ?

yes it was have seen other people also havent recieved prizes too !

kit34

messaged on their wall just wait and see now i guess !

snakepilsen

kit34 wrote: »

messaged on their wall just wait and see now i guess !

Did you get a reply kit ? Your post seems to have been removed.

kit34

HUH NOPE NO REPLY JUST REMOVED MY COMMENT PLUS MY OTHER COMMENT PLUS THE OTHER GIRLS COMMENTS ABOUT THE WINS TOO !! looks like i better get a email sorted for the IPC

snakepilsen

kit34 wrote: »

HUH NOPE NO REPLY JUST REMOVED MY COMMENT PLUS MY OTHER COMMENT PLUS THE OTHER GIRLS COMMENTS ABOUT THE WINS TOO !! looks like i better get a email sorted for the IPC

That's pretty shabby hope you get it sorted.

Blulu

I agree, very shabby. Oh well, at least you know for sure they're not going to meet their obligation without you taking it further. Hope you do, hope you get your prize.

Blu X