Student Loan/HMRC payment demand for their error

belfastgirl

Hi

Today my fiance received a letter from the Student Loans Company. He finished paying his loan in full around 2 years ago.

They are saying that he 'received more credit for payments made in the tax year 2008/2009 than he actually repaid in that year.' As he is a teacher, his payments were made through his salary. They admit it was a mistake when HMRC calculated his repayments. They are saying he owes them the balance of £975. They are saying that interest will accrue at 1.5% from the date of the letter until the balance is repaid in full.

He's set up a direct debit as he can't afford a lump sum payment right now, but does anyone know if he has any recourse on this? Surely they can't add on interest for their own mistake?

Any help appreciated.

jonesMUFCforever

It's HMRC of course they can!


Seriously look at appealing the decision and see how you get on.

Tigermilk29

I had a similar letter dating to 2005/06. I don't see why their error should be my responsibility. No details were given of where to write I f I didn't agree, any advice welcomed

belfastgirl

Sorry only seeing these responses now.

He did try talking to the Student Loans rep on the phone, but I suspect she's just an operator and has no clout. Not sure who we appeal through - HMRC or Student Loan Company?

He's since received a statement saying he owes them even more in interest so he was livid. There'll be another call tomorrow.