Postal Orders commission reclaim

edited 30 November -1 at 1:00AM in Reclaiming Mortgage Fees, Council Tax, etc
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Hi All,

I recently took three postal orders and one of them was faulty. My application was sent back with all the postal order due to one faulty postal order. I had to take 3 fresh postal orders again and send the application again. I complained to post office reclaim section and received an letter stating that they will refund £175 but not the commission £37.5 paid for all three postal orders.

It was mistake from post office that I had to redo all postal orders again. Is there a way I reclaim the commission I paid initially?



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