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Parliamentary Ombudsman Case
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nicky3
Posts: 184 Forumite
I am anxiously awaiting a report from the Parliamentary Ombudsman re CSA and HMRC (combined).
The other party claimed to be the PWC, and the ‘right to be believed’ was adhered to in the extreme,. He was not the PWC and their collective actions lost me my right to a years child support, (until child outgrew CSA remit) a fact which I don’t think the PO can ignore (any input on being denied your legal rights would be appreciated).
CSA insisted throughout that I needed the child benefit transferred to me (consistently blaming legislation that does not exist), this was untrue. However, other party also lied about residency for child benefit and successfully aggravated the transfer, giving the CSA their excuse to abuse me.
The CSA ignored my dossier of evidence while demanding money to support a young man, who lived 200 miles away from their claimant. They continue to make no apology for this and are backed by the Independent Case Examiners 27 page report stating there is nothing to apologise for.
Based on the conversations I have had with the PO, nothing can be done about the other party’s actions. It has been throughout, and remains protected, in that 'special' place reserved for the ‘PWC’, be they male or female.
It has been a year since my complaint was taken on board at this level, and 3.5 years since my son came in to my permanent care, so you can imagine my trepidation while I await the PO report which is expected any day.
The other party claimed to be the PWC, and the ‘right to be believed’ was adhered to in the extreme,. He was not the PWC and their collective actions lost me my right to a years child support, (until child outgrew CSA remit) a fact which I don’t think the PO can ignore (any input on being denied your legal rights would be appreciated).
CSA insisted throughout that I needed the child benefit transferred to me (consistently blaming legislation that does not exist), this was untrue. However, other party also lied about residency for child benefit and successfully aggravated the transfer, giving the CSA their excuse to abuse me.
The CSA ignored my dossier of evidence while demanding money to support a young man, who lived 200 miles away from their claimant. They continue to make no apology for this and are backed by the Independent Case Examiners 27 page report stating there is nothing to apologise for.
Based on the conversations I have had with the PO, nothing can be done about the other party’s actions. It has been throughout, and remains protected, in that 'special' place reserved for the ‘PWC’, be they male or female.
It has been a year since my complaint was taken on board at this level, and 3.5 years since my son came in to my permanent care, so you can imagine my trepidation while I await the PO report which is expected any day.
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We are fed up with the CSA constantly 'fobbing' off our MP about rules,legislation that seem to be able to be manipulated to fit! We have all the relevant facts of the case in our possession and will fight for justice-it could take years. Over the years we have found lots of inconsistencies affecting similar cases. I appreciate that every case is different & we won something in our favour the CSA disagreed with and said we couldn't even take to a tribunal !Thank goodness the judge could see common sense-we wished we had asked him to look at the whole case he didn't seem to think much of the pwc constantly butting in and told her so! We are still fighting alleged arrears- ongoing liability has ended but they are still treating us with disdain & threatening to take 40% of wage,(we have been totally compliant for 20 months since the pwc's alleged arrears owed to her -despite us paying her direct for years & years.) It's so wrong, after all we are the ones who have a young child to consider living in our home and my husband had always supported his children from the pwc (with my help every weekend when we had them all at my home)!0
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I hope you get the response that you are hoping for, but I wouldn't hold out much hope of an apology. We went through months of hell a while ago when a demand for alleged arrears for a period of time (about 15 years ago)when my husband and his ex were still together. We obtained piles of evidence including joint bank account statements and tax records to show that they had been living as a couple but each time they went back to the PWC and they took her word that they were not a couple despite the mounting evidence. Eventually it transpired that his ex had committed benefit fraud by claiming benefit as a single person for about two years while they were together. He was on a very good wage so we can't understand why she did it, my husband was horrified when we found out.
We asked if CSA would report her for fraud, they would not discuss her specifically but told us that it is not possible for them to share information in that way. We asked the same question of our MP and we got a very similar answer. It seems bonkers. CSA did eventually admit that the arrears were not owed because my husband had never been notified of a claim against him, but the wording of their letter of explanation still made it sound as if they were doing him a favour!0 -
Well I have been told today that the report is on it's way and that my complaints against the CSA and the Independent (ahem) Case Examiner have been upheld........they are recommending apologies and compensation. Now that will be the tricky bit! because the CSA do not appear to have it in them to back down to the people they claim to serve....they are out of control and gaily breach the civil service code as if it never existed, and as for that crew at ICE - backing these criminals all the way...civilised society? I think not!0
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What a breakthrough! It shows how determined you are .I think the CSA hope people will just give up as they throw another obstacle in the way! When you know you are in the right and want justice it just makes you want to persevere. We are still waiting to hear what the CSA outcome is on our case.0
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