Mobile Phone Charges

Diddbluefscx

Hi,
I am new to the forum but have used MSE for reclaiming my PPI successfully. I have a question regarding mobile phone line rental charges, I have always paid my bills by direct debit having recently changed banks the DD was not charged as the bank didnt change correctly so I received a letter from EE/Tmobile regading an outstanding bill. Upon investigation I found I had been paying for my late fathers mobile phone line rental in with mine for the past 11 years?!! I have written to them to re-claim all the monthly renatl charges as I know I had called them when my father passed away and cancelled everything. Has anyone else had this or does anyone know if I will get all the charges back?:(

roonaldo

are you saying you have not looked at your mobile phone bill for 11 years? as it will surely be detailed on there.

anyway, your best bet is to write a polite letter to tmobile explaining the situation, you would be reliant on them refunding it as a gesture of goodwill as they will have no obligation to.

ConfusedofYorkshire

roonaldo wrote: »

are you saying you have not looked at your mobile phone bill for 11 years? as it will surely be detailed on there.
.

I haven't been sent a mobile bill for at least 10 years!