Mighty Deals

patriciac780

Bought a deal from Mighty Deals for an iphone 5 for £235.00 but never received the confirmation or the voucher. The money went out of my bank on the 30/12/13 and I have found it impossible to get any progress. Getting through on the phone is virtually impossible and when I have on a couple of occasions I have just been given the run-around. I have sent countless emails was asked for my full card number and resisted because I felt it was unsecure but in desperation did this but still no response. Have emailed a copy of the bank statement with the evidence but still I am getting nowhere and this is a large amount of money to lose. This is driving me insane I am desperate for a solution.

sunflowers123

I too was one of the "lucky" ones to purchase the iphone 5C with Mighty Deals. After inputting my payment details, an error appeared and said the transaction was unsuccessful. I then received a receipted invoice for £235 in my inbox! After numerous emails, they sent me a voucher but with no code. I the sent further emails threatening action and eventually got a code. Apparently I should receive this within 15 days (i.e. by this Saturday) but to be honest I don't think I will get it. I also doubt I will get a refund easily as I paid using my debit card. I don't know how they can get away with such thieving.

Have you tried sending them a message on Facebook? This is how I got a reply.

Let me know how you get on please!

wealdroam

sunflowers123 wrote: »

I too was one of the "lucky" ones to purchase the iphone 5C with Mighty Deals. After inputting my payment details, an error appeared and said the transaction was unsuccessful. I then received a receipted invoice for £235 in my inbox! After numerous emails, they sent me a voucher but with no code. I the sent further emails threatening action and eventually got a code. Apparently I should receive this within 15 days (i.e. by this Saturday) but to be honest I don't think I will get it. I also doubt I will get a refund easily as I paid using my debit card. I don't know how they can get away with such thieving.

Have you tried sending them a message on Facebook? This is how I got a reply.

Let me know how you get on please!

Sorry my crystal ball is unable to tell me whether you will receive the goods before Saturday.

Why do you think that you wont get a refund easily if they fail to deliver the goods?
Have a read of MSE's Chargeback article.

If Mighty Deals are acting as some sort of middleman here, you would probably have just as much trouble getting a refund had you paid by credit card.

Bit premature to be talking about thieving, isn't it?

sunflowers123

wealdroam wrote: »

Sorry my crystal ball is unable to tell me whether you will receive the goods before Saturday.

Why do you think that you wont get a refund easily if they fail to deliver the goods?
Have a read of

If Mighty Deals are acting as some sort of middleman here, you would probably have just as much trouble getting a refund had you paid by credit card.

Bit premature to be talking about thieving, isn't it?

Thanks for your unhelpful reply.

Is it not remotely suspect to receive a message stating the purchase was unsuccessful to then have £235 debited from my account?

Is it right to be ignored after many emails and to only receive a code, just a code, and not the product, after threatening legal action?

If I'd have seen the dozens of threads first about Mighty Deals taking money without supplying the product, I wouldn't have bothered. Frankly, too stressful and time consuming.

patriciac780

I suspected I was not alone since it is impossible to get through to this company on the phone and that is because so many people are phoning up to complain. I for one will not walk away from £235.00 without a fight. They are still offering deals on a daily basis but I am deeply concerned that they are going to disappear with our money.

sunflowers123

patriciac780 wrote: »

I suspected I was not alone since it is impossible to get through to this company on the phone and that is because so many people are phoning up to complain. I for one will not walk away from £235.00 without a fight. They are still offering deals on a daily basis but I am deeply concerned that they are going to disappear with our money.

Have you had any joy with either a refund or getting the phone?

Surprisingly, mine has yet to turn up. Seriously frustrated as my existing phone is playing up and needs replacing ASAP. Do I go ahead and get another one or keep waiting and hoping this one turns up?!

MightyDeals_representative

Hi Everyone,

Please email me your voucher codes to twitter@mightydeals.co.uk and I will try to resolve your issue as soon as possible.

Thank you.
Kind regards,

Mighty Deals

sunflowers123

MightyDeals_representative wrote: »

Hi Everyone,

Please email me your voucher codes to [EMAIL="twitter@mightydeals.co.uk"]twitter@mightydeals.co.uk[/EMAIL] and I will try to resolve your issue as soon as possible.

Thank you.
Kind regards,

Mighty Deals

I have emailed you my voucher code. Please can you respond ASAP.

sunflowers123

MightyDeals_representative wrote: »

Hi Everyone,

Please email me your voucher codes to [EMAIL="twitter@mightydeals.co.uk"]twitter@mightydeals.co.uk[/EMAIL] and I will try to resolve your issue as soon as possible.

Thank you.
Kind regards,

Mighty Deals

So you promised delivery by courier and asked whether I would be willing to have my photo taken showing my accepting delivery so that you could post it on your testimonials page! Why would I agree to support your company after all this chasing what is rightfully mine?? I waited all day for delivery and it didn't even turn up!!

This is stealing. How can you get away with this??

Moonboots76

Im also one of the lucky (unlucky) ones who managed to order an Iphone but still nothing yet, Ive emailed, messaged through facebook etc and still nothing sorted out.

I have asked for a refund and have not had a reply since.

ess0two

In all seriousness an Iphone 5 for £235?? its never gonna happen.