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Warehouse fashion/paypal refund lack of postage refund

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RSMark
RSMark Posts: 12 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 9 January 2014 at 11:57PM in Shop but don't drop
Hello I was wondering if anyone had had this when shopping online, I bought the wife a coat from warehouse fashion and I paid via my paypal account and the next day I received an email from them saying were sorry but we do not have the coat in stock and we have given you a partial refund?
Well I got my money back less the £3.99 postage so I have emailed them but no reply and whilst its only a few pounds thats not the point if they are going to refund a customer then its a full refund surely?
Any advice would be appreciated thanks Mark.

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